100% frustrated with the H2D and the support

Bambu Lab H2D
103

Yes, it’s no problem if there’s a bug here and there or a screw is loose, but here it’s never-ending.

The two nozzles weren’t tight either.

That’s why I’m still convinced about the Bambu, because all the others work perfectly, including 3x H2D.
It seems to be 50:50 whether you’re lucky or not.
There are hardly any alternatives that offer such a good complete package.
Even a $6,000 Prusa causes more trouble, and I don’t have time to tinker with it. It’s not for private use, so that would be different.

Well, let’s wait and see.

104

Good luck at all

25252525

105

25252525

was heißt das, frage ich mich schon die ganze Zeit :slight_smile:

106

Das schreiben alle drunter wenn die Nachricht zu kurz ist. :joy:

Du brauchst mindestens 25 Zeichen, und das nimmt man zum auffüllen.

107

wie unnütz, wie gut, das ich keinen Akkustikkoppler mehr habe :joy:

1 Like
108

Ist halt wie es ist. :rofl:

25!

109

You can also type <blank> to reach the minimum character length. Counts as letters, but does not show anything.

110

Hat sich irgendwie so eingebürgert. Keine Ahnung warum. Geht wahrscheinlich schneller.

1 Like
111

Who did you contact about the exchange? Perhaps the wrong people are working in the ticket system or through the Support Assistant?

112

I sent you a PM.
25252525

113

I managed it over the ticket system. But @SupportAssistant replied me here to.

114

Yesterday, I wrote to the ticket system and asked for a replacement with a deadline. A 1:1 replacement so that I have the box for the return shipment, or individual packaging in advance.
BL responded immediately and agreed to a security payment in advance, as they have certainly had bad experiences with printers not being returned.
You can’t complain about the service. :grinning:
Let’s hope that the new H2D prints cleanly. :neutral_face:

115

I hope the new one works as it should.
My H2D prints very nicely right out of the box.

116

Thank you, that’s what I would expect from a BL printer.