Hi all, I purchased 2- A1’s and both were within the recall group. I opted to keep one and return the other.
Did the recall for the first A1 and returned it, not a single issue.
Went to do the recall process “replacement heat bed” for the second machine and it won’t allow me to do so. I ended up sending in a ticket with the printer sn as well as order number in early March. Support said they are closing my ticket yet my issue has not been resolved!
Any help would be greatly appreciated!