Just got a false positive on nozzle clumping as well. I’ve left all my detections on Medium.
I wish there was an option to provide feedback for training purposes when it is legit or a false positive. Maybe they are doing it without letting us know already? Who reads terms of service anyway?
I’m getting the clumping false positives on my H2D.
Never had a problem with my X1C printers.
I’ve power-cycled the H2D and set AI sensitivity to Low. And it just completed a print successfully. Hopefully that did the job. Will report back if not.
+1 We have been getting these repeated false positives for nozzle clumping and it has been destroying our prints. Hope Bambu fix this issue soon.
You might have a look at all the cameras and clean them with a micro-fiber cloth to see if that helps.
Alternatively, you can change the sensitivity, and if that doesn’t work you should be able to disable it until it’s fixed.
It might help if you opened a tickeck with a video of the cases where it goes wrong. So support has some data to work with.
got a ton of false positives, even on ‘low’ while printing one of those 3d city map (lots of different colors and tiny details) picture frame models.
Same here. I’ve had the H2D for a few weeks and printed a lot of stuff already, but late yesterday, while starting again printing the « rugged drawer enclosure » I got the « hotend clumping » AI detection repeatedly.
I changed the Hotend, as this one seemed to have some filament residue burnt to the tip of the nozzle, and even with a brand new .4 hotend/silicone sleeve and the AI set to low, the H2D keeps stopping on the Hotend clumping.
Now the clumping detection is off. But that’s not how it should be.
Has anyone opened a ticket and received help?
Got the same thing for the first time yesterday evening in the mids of layer one. Ignoring it did not help. The error returned within minutes. Took of the nozzle and found tiny bits of filament around the tip base barely visible before. Removed this but it didn’t help.
I had multiple prints with the same filament before without any problems. I do not think the the USB drive is the problem. Usualy I design the models to print myself. This one was from Thingiverse.
I will try one of my models first, maybe daylight also changes the AI perception. I haven’t cleaned the cameras yet. That I will also do.
What a bummer! I was so fond of my H2D so far because of its flawless operation. This now sucks. Hope I can solve this.
Oh, by the way, I did a firmware update yesterday. Maybe that’s an issue.