Yep, I ordered a 2nd AM2 Pro for my new X2D last week direct from BL. I was notified of the delivery to the lockers today, except it was empty. I know this is a delivery driver issue but I wish there was a way to hold the delivery company accountable. The company that manages the locker will do an audit but that will take up 48 hours. If it does not turn up what are my chances for a refund? Oh, I did submit a ticket with Bambu.
Go check tomorrow again to see if it is there. Sometimes the driver may mark a package as delivered (maybe to jack up their delivery-on-time metric? 
) but the actual delivery happens the next day or two.
If and when the delivery company concludes that the package is lost, you can then tell BL about the result and ask for a refund or a replacement. Having a lost package is frustrating but the mitigating process is straight forward.
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