Bambu costs themselves business

Cayman Islands - Which really means I have to ship to Miami to a hotel or similar but the problem is the shipping time is so random that knowing when to book the hotel is impossible . When ordering from Amazon it’s great as most items are within the quoted schedule and better still overnight sometimes. Bambu is just when they feel like it they ship assuming the snail has capacity to carry it. All of this would be manageable if Bambu responded to communication in a reasonable time scale.