Bambu P1P AMS doesn't work

Hola,
I Have a P1P printer with AMS and I have problems with it.

  • First is that I have opened a ticket because the third AMS slot flashes red when it finishes printing with its corresponding filament. I have done everything that Bambulab told me and finally I changed the motor and AMS Internal Hub Unit but it keeps flashing when slot 3 is finished being used.

  • Second is, after changing it and doing the first test, in addition to continuing the problem, now it does not recognize the AMS filaments, it only tells me that I have the external filament connected (I leave a photo).
    I use Bambulab P1P and Orcaslicer

Regards and thanks