Calibration doesn’t finish

I just installed a new hot end on my P1S and when I tried to start it back up I couldn’t get printer connected to my Bambu account. I reset back to factory settings and was doing a calibration and it wouldn’t finish the calibration. It went to the back left corner and stayed there for over an hour and a half. The only way I could get it to do anything was to shut it off.

I am a new user and have printed things for the last month or so. Some prints were looking sloppy so I replaced the hot end. I know I probably didn’t need to do that but I did.

HELP!

I also cannot connect my printer to my LAN or account.

How can I talk to someone? This is ridiculous and very disappointing. I’m ready to pack it up and return.

You might try a different SD card as a failing card can cause similar issues. Be sure to format it via the printer display.

There is a live chat with the support team available here: Bambu Lab | Support Robot

I finally figured out why my printer wasn’t connecting…I had to update the app and that did it.

I waited for many days and still have not heard back from Bambu tech support. Worst experience with them.