Get "failed to connect to server" message--nothing works to fix it

Bambu Lab X1 Series
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this was a different problem than the printer to account rebinding. all of their cloud services were down… but of course no issues reported on their service status page!

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the cloud services are back down again, studio and handy both can’t talk to the printers

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Not able to use printer services. Binding, remote control, remote print, camera view. Nothing working.

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Down for me too. Can’t connect to the cloud services from both Studio and Handy, even though the Bambu Lab Status page shows everything as operational :melting_face:

Update: it’s up now :crossed_fingers:

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Yup, services are down and of course no mention of the outage on the bambu service status page

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27

report it to websites like downdetector

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Down here as well. Can’t connect to X1C from Bambu Handy or Bambu Studio.

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Mine just came back up. Seems I have all services again. US/KY

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Status page now reflects the issue and shows they implemented and are monitoring a fix.

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X-1 Carbon

I just did a Bambu Studio software update on my laptop and now need the 6-digit code to reconnect to my two printers. The only solution I can find in this forum is to do a factory reset on the printers to get the QR code, though I don’t recall if that code also picture code includes the 6- digit pin required.

This doesn’t seem right.

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The X1 series cannot yet provide a 6 digit pin code - that is promised for a future firmware update.

If all you did was update Studio, your printers should still be bound to your account. I first would try going to the home page of Studio to be sure you are actually logged in.

You can get a QR code from the printer for binding with Handy without a factory reset. Go to Settings>Account using the touch screen. Logout if necessary, and then log in again.

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Thanks for your help!

Logging back in allowed me to access my printers. It would have been such a simple thing to explain in the Wiki instructions.

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35

fixthisbuildthat’s solution worked for me. Thanks, friend!

36

How do I get rid of this annoying warning?
As far as I know everything works as it has in the past with the exception of this warning.
image
I see the filaments, I see the cameras, I can watch it print, The prints seem to come out ok. It does not matter what print I want to print. I even did a factory reset, reinstalled Orca and Bambu slicer I even rebooted my computer prior to restarting any prints. Originally I thought this may have been a problem for an earlier issue I was having. Nothing seems to work.

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If as you say everything works, tick the don’t show again box.

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I do and every time I start a new print its back

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I am new at 3D printing there maybe something wrong but I have not found it yet. I can send prints to the printer and on the printer I check the network settings and everything checks ok there .
Think it could be a chip or something onboard that is faulty

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I have the same issue. It started about a week or two ago, not exactly sure when. Checking the “Don’t show this dialog again” box doesn’t prevent the message from appearing again. I suspect this may have to do with a recent update to the Bambu Studio software and my PiHole network ad blocker. Bambu Lab, can you document what new/current tracking URLs need to be allowed for Bambu Studio?

41

I had the same problem and found that my Orbi and Nighthawk device managers had blocked the default printer name, which I did not recognize.

Add printer to device manager with Bambu xx name and make sure it is not blocked.