H2D Log file size? Seriously?!

So I just had another Hardware failure. This time I lost my AMS mainboard and to submit a ticket I am required to upload the log file, the catch… Its 600mb! I intentionally uncheck the other 2 options to include in the file so its just the log file no time laps or print files. Not sure I can even upload all of this in a timely matter. Is there any way to shrink this down? Or bypass the log req on the ticket? The error code should be pretty straight forward rofl

does it really matter that is 600mb? can you compress it as zip?

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You sir must have fiber or live in a non congested area :rofl: My upload is nearly non existent during the daytime. That 600 meg log took me a little over 4 hours to upload just to submit a support ticket.

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