I ordered 1 H2D 1 minute after the bell, it still has not shipped. I submitted a ticket asking when it would ship, still no answer.
I placed a second order for another H2D, and that has yet to ship.
@john.jensen.75
Does the order on the website show an ETD?
This is shown on the end of the line of your article.
Finally got ahold of live chat, they said a few customers got the pre-order in for a price $300 less than the current price and they are not going to honor that price. I have spent about $22,000 on Bambu printers, bought my first Creality K2Max today for about $1800, free shipping and a 350x350x350 build volume, I might switch over due to the way Bambu handled this.
To get this printer coming, I had to dish out an additional $300 plus tax, might return it due to all the issues I have seen from reputable makers on youtube.
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@Gerrit
The one I purchased on 05-10-25 has a tracking number that is not valid yet, the pre-order from 04-22-25 still shows unfulfilled and no tracking number.
I would cancel it. I am in the same boat as you but they said they would cancel mine due to me not wanting to give up another 300. I received an email 13 days ago saying it was cancelled and to my surprise still sitting in my orders unfulfilled with them charging me the 2646 when they made the pricing mistake.
I bought a Creality K2 Plus from Best Buy right before they raised prices and set it up Friday night. At first I was not impressed but after a couple tweaks to bed leveling and using Orca with it instead of the god awful Creality software it is really starting to kick some ass.
Tariffs coming down also back to 10%.
If you click on the link of the order, you should see a similar page as I was showing. On my article liine at the end it shows ETD there at the end of the line.
Lucky you! DB Schenker flat-out refused to deliver mine — despite me paying for home delivery.
Had to rent a truck and play delivery driver myself. Absolute clown show of a company…
But hey, at least the printer’s nice. Silver linings, right? 
In such a case I would open a ticket with Bambu Lab and ask for the delivery fee being reimbursed!
I tried that, but they didn’t care. They told me to just wait a few more days to see if DB Schenker would eventually deliver. There was some vague mention of trying to contact DB Schenker, but nothing concrete came of it. I wasn’t comfortable leaving the printer sitting at a terminal where it could get run over by a forklift.
UK here too - mine doesn’t say 2MAN under service but ECON … which is 1man I believe … bit worrying …
Also got a DPD delivery - which I bet is the laser by itself.
30% on goods imported from China.
Interesting, most i see have been delivered 1 man service, let’s see.
Now i wonder how long these guys take to deliver… Still just at “we’ve got it”
I got an unprompted email from XDP informing that whilst I have a tracking number, they have not yet received the item. I guess I hoped the ‘around May 16’ delivery date was May 16 and not week(s) after … Ah well, I guess I waiting since April 8 so may as well wait another week or two.
Says 1-3 days service on the website. 3-5 days for 2 man service.
Maybe by end of week then…
My H2D arrived booted up once and then died. After telling support it was a bad ap board they had me remove every cable and then confirmed what i told them. They sent me a new board taking 6 days and once installed im still waiting for serial number to be updated…and got an error the toolhead camera is not connected…
I wish. Still hasn’t been picked up. So next week it is.
Update to 22 Apr pre-order: laser package delivered on 13 May by UPS and H2D was delivered on 14 May. No damage to either package, setup and printed flawlessly on 14 May.
Note: I live in Florida.
Hmmm, not cool. seems like the whole point of a supplier offering a chance to pre-order is usually getting it at a lower price in return for you giving them a chance to build up some funds.