Helio Additive just not working ..... constant connection issues

Bambu Lab Software Bambu Studio
1

Anyone seen this before. I am on Mac in case it makes a difference but basically I get three different errors in random order.

  1. Server Disconnected during optimization
  2. API not available
  3. No Connection to server

oh and now I also got ‘Material not found’ even though my material is apparently supported (H2D / ASA)

Is there a way to check if their servers are down or something ?

2

They basically look like that

image
image409×101 7.87 KB

3

Errors really are random

image

4

Same!

It was working well until I paid for a membership a few days ago. hoping this is a temp issue and not a gotcha yearly subscription.

5

I know that wasn’t the question, but I’ll throw it out anyway: Why not use free better alternatives?

Or to put it more bluntly: Why would anyone pay for such junk? I’m not blaming you - don’t get me wrong - I’m blaming the service provider. He sells freely available software for money - that’s quite a feat.