Hot End Scratching Build Plate during Calibration Line Printing

Title says it all.

3 build plate sides have been lost today. Both sides of my PEI High-Temp and one side of my textured. I’ve replaced the nozzle thinking it was bent. Printed again, damaged another side. Cleaned the lead screws, and damaged another plate.

I can’t find anything about this issue because the only thing that pops up is people complaining about nozzle cleaning for the last 2 years. No issues bed leveling. Anyone have any ideas?

Hot End Scratching Build Plate during Calibration Line Printing

HI @Cryptik_Design,

I am sorry to read about it.
This behaviour is abnormal.

Was there any change, e.g. firmware?
Did you recalibrate the printer after this issue?
Can you share the video? It is hard to provide structured ideas without seeing the printer’s head movement before and during the occurrence.

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Usually, this can happen if you have calibrated the printer and performed bed leveling without the plate installed on the heatbed.

If this is not the case, it is recommended to open a ticket with our support team so they can check the logs and see if there is any problem identified.

You can also try to perform the Manual Bed Tramming then a complete calibration to confirm if everything is correct, if you haven’t done that already.

Hello all.
I’m a brand new user of an X1E (meanwhile around 15 prints, which came out really great) and I have a similar issue with my Smooth PEI plate. Somehow I see more and more scratches in the plate:
(edit: once I have more rights, I probably can insert images of the issue :slight_smile: )

The shop description of this plate says “Wearing part” but I guess those scratches definitely aren’t considered as such, right?
Whenever I start a 3D print, I have the bed leveling and flow calibration checked. Since I’m not in a hurry, I always use the 0.08mm High Quality preset with the standard 0.4mm hot-end. I fully stick to Bambu Lab filament, currently using PLA matte. Plate type is set to “Smooth PEI Plate / High Temp Plate”.
The knobs underneath the bed seem to be in the correct position, i.e. not too tight or too loose.

Before starting the printer the very first time I replaced the textured plate (which comes by default with the X1E) with the Smooth PEI plate and then did the initial printer calibration.

Any idea what’s going on?
Thanks a lot in advance
Andy

In your case, it would be recommended to double check the first layer thickness.
0.08mm is usually very low for a first layer, and it would be recommended to use at least 0.16mm for best results.

In regards to the heatbed knobs - please note that the image in the article is provide for reference. Carefully follow the guide to perform the bed tramming which could help give you a better first layer, if the heatbed has moved.

Ok, I check once more the initial layer thickness.
Could it be that (accidently) leaving the filament of the automatic flow calibration of the previous print cause the hotend to have a wrong height data?
Just to clarify, my issue is not during the initial calibration but - afak - during the very first layers.
Let’s try if I meanwhile can add images:
(Edit, still not possible… → how many posts do I need to have so I can upload images?)