My name is Lars Mauritz, 24 years old, from Germany. I’ve been using this X1C printer since the beginning of the year, around January, and I print quite regularly, both for personal and business purposes. I also have a second Bambulab printer, which is relatively new, and it’s been working flawlessly, especially with carbon fiber materials.
Recently, I encountered an issue with my older printer while using Bambulab’s carbon fiber filament. I was printing a standard model that I’ve successfully used on my newer printer multiple times without any issues. However, when I returned, I found that the print hadn’t even properly started. I received an error message, rushed to the printer, and found it in this condition (see attached photos).
It seems like the print head might have imploded or something similar, but I’m not entirely sure since I’m no expert. I’m reaching out to see if anyone has had similar experiences or might know how to fix this. Given that I’m still within the warranty period, I’d also like to know if this could be covered under warranty, or if it’s considered regular wear and tear.
Any guidance on how to address this issue or what steps I need to take to get the printer back in working order would be greatly appreciated.
That’s a filament clog, that usually user error.
If you have a spare nozzle, replace it & then using a heat gun clean up the old one.
If you don’t have a spare nozzle, heat up the hotend & start pulling off filament.
Except for the silicone sock everything under there is steel. As long as you can get all the filament loose and pulled off, it will all be fine except for that sock (and it may even turn out to be ok as well).
For me it’s hard to tell from the pics if its destroyed or not. It looks like you got a blob going and it wicked up into the sock etc, now its hardened and dried so time to get to work figuring out how bad the mess is and that starts by blob removal.
Once that is fully cleaned up you’ll have to determine if the hot-end is bent or any other issues occurred, re-calibrate etc…
Many examples of this on the forum most of which are solved by doing exactly what @lion7718 said.
That is quite a statement. Obviously you never had a blob and no, it’s not the end of the world. They are not usual but they do happen, be it by user error or other errors not from the user. I guess this was your first printer, or one of the first ones because when you print for so long, this happens at least once in your life.
That can be cleaned up, with patience. Yes it’s boring and time consuming but is that or change the complete toolhead and forget about it.
Don’t know if Bambu has a procedure for the P1/X1 series, but they have for the A1 and it’s almost the same.
As @lion7718 mentioned, you’ll want to replace that hot end and try to see if it was a nozzle clog or if it was a bent/broken nozzle. Both are usually user error related although you may have a chance getting a replacement nozzle if you ask support nicely.
Bambu’s wiki recommends softening the filament in their cleaning procedure on their wiki. But what if I told you that I’ve found freezing PLA in the nozzle causes the filament to become brittle, allowing it to simply crumble off?
