I’m aware of those pages, as I said I tried taking the door off as a first step in removing the side panels, but the door refused to separate from the hinges.
It got to the point that everything support asked me to do made things worse.
The documentation on these printers is spotty at best. Most of the procedures show the X1 and gloss over subtle differences. The WIKI is poorly linked, often a clever google search is needed to find them. As a software developer and engineer since the mid-1970s I’ve gotten pretty good at digging up information on the inter webs.
I miss the open-source attitude. I could get a full Fusion 360 design for the Neptune 2, which was invaluable in understanding it and designing mods.
I’m thankful that they are sending me a replacement.
It’s nice isn’t it? I’ve used Fusion to pull and print a few parts for the Neptune 3. I’m still waiting to see if they add the 4 series to their Github. They definitely have a different approach than Bambu.
I wanted to tell you that when I swapped to the Revos I started having some heat creep clogs. Now I also added the “Panda Claw” extruder gears too so I’m not sure if it was either or a combination of both… anyway, I added these small ducts and it seems to have fixed the problem. I know it seems like it wouldn’t make much difference but it’s worked so far.
If you are near Charlotte, Microcenter just opened a store there and they sell Bambu Lab printers. That might be a resource you can tap into.
I’m handicapped also and have set the printer up on a table such that I can sit and work on printer
Have they said they want the old printer back. They replaced mine but they wanted the old one. I had trashed the original box first printer came in and used the box and packing from the second printer to ship the old dead one back.
You might want to confirm whether they want the old one back if you have not done so.
There are people that buy these printers who don’t know which end of a screwdriver is the working end, and then proceed to wreck the printer so it is somewhat understandable that they want to look at printer to see whether it is a warranty issue or the owner caused problem.
My problem was some software issue which could probably have been fixed via firmware flash but they won’t let the software/firmware get out. so they replaced it. The new one is everything I hoped it would be.
It does come off; it is not glued on. There is double-sided tape on the inner hinge thing that contacts the glass. Gently pry it up with a steel scraper. That worked for me.
All needs done to reseatbis flip it over (already flipped if doing it correctly), slack Z belt, hand screw each independently to top, press. Then put belt on, and run the procedure to manually level bed. Done.
My P1S just gouged out where the purge line goes and then into the centre after auto bed levelling before a print, by the time I stopped it it was printing the first layer.
I hope this is not the first sign I’m in for more trouble like you, Though one side of the plate is foobared luckily I still have the other, no damaged to the nozzle though I don’t think it did it any good, every time I start a print now I have my hand near the power switch as its too slow through the software.
Anyone have any Idea why it suddenly did that after months of perfect prints?
The print plate was on perfectly, its the first thing that came to mind.
I can’t help with the “WHY” and my printer certainly didn’t go for months, more like hours in my case but other than that, quite similar.
Set printer up, found some YouTube "Best mods for a new P1S and started printing. Well probably around the 4th or 5th print it just went crazy. Slamming the back wall and it carved/gouged a groove from the front right to the purge chute in back left.
My advice is if the gouge isn’t right through the middle of the plate use the gouged side until you conclusively resolve why it gouged build plate because obvious Z axis error big time. I didn’t do what I am suggesting you do so had a plate with a perfect linear gouge from front right to the purge chute ON BOTH SIDES
It sounds and looks like the drive gear on one of the z-axis screws has come loose. I believe there is a set screw in the pulley that keeps it secure. Seems like one of your’s has come loose. Open up the bottom and check all three.