My new P2S just died. Printed about 20+ hours total without any problem.
It’s my first experince with Bambu Lab printer, so everything was done correctly and carefully. Unpacking, calibrating, firmware update went without any problem. Printed with Bambu Lab filaments (PLA Basic).
After few internal model (benchy, scaper) and some small filament example prints decided to print bigger model - about 12 hours long dual color “Profile Poopy Bucket” found in MakerWorld. It printed without any issue few hours (around 280 layers of total 891 completed).
Then I went off for couple hours. After returning home checked printer, and … everything was off and dead. No inside lights, touchscreen was not responding, print bed was cooled down, no fans working, no lights in AMS 2 - just completly dead machine.
Was no any messages on my Handy app, no messages on my PC - just died without any warning or any message.
Only sign of life - power switch light was on. So I first turned off power switch, unplugged power cord. When plugged power cord in again and turn on power swith, everything is exatly same - no lights, touchscreen completly dead, no lights not in printer, not in AMS, no movement hotend or bed.
Have you checked the outlet? Tried a different one? I have had my p1 blow a breaker a few times when I was in a older apartment.
Open a support ticket. I prefer to see replacements on basically brand new machines instead of going through a repair process.
Starting to tear into the printer to find out what is wrong can easily void the warranty. This most likely means that the power supply or the main board has a catastrophic fault.
Bambu’s quality control is starting to go down hill. They are cutting corners on crucial components in the electronics, specifically capacitors. If you have any burning smell, stop touching the machine and unplug it.
Funny thing is - I bougth PS2 to replace my “good old” Creality Ender 6-SE. It’s too old, tooooooo slow, too much waste of filament (some faulty prints + lots of different calibration etc.) Just bought P2S in hope to get rid of that kind problems… But my good old Ender still at least is live!
No problem with outlet. I guess its just another “school money” - I again ruined my “moto” - buy only things that are at least half year on the market.
I wasn’t going to buy it anyways, but this is always a good idea. Let the kinks sort themselves out before you buy it. Good thing Americans cant even buy it yet.
You are still covered under warranty. They will replace it. It is a PITA but you are not missing out on it.
If you bought it from a reseller, take it back. If from Bambu, then go through the process.
One week old, printed poop chute just perfect. Decided to print some Halloween toys for the kids. Half way thru the print , I’ve noticed everything was offline on my handy app. Went to check on the printer, everything stopped , no lights except for the power switch was lit. Whole printer was not responsive, all I could hear was a soft clicking noise somewhere. my first 3d printer .
This seems to be the exact same death as my machine. After talking to customer support, the initial diagnosis is that the MC Board is faulty. A new MC Board has already been shipped and I hope to receive it by the end of the week. I will let you know when I get the board replaced.
When you turn on the printer, the power light stays on. But do you see any other indicator lights? For example, if you look at the back of the machine and through the perforated area - if you look from the bottom up, there is a green indicator light flashing rapidly?
Purchased from the official Bambula website and received yesterday, 3rd November… turned it on, calibrated it, updated the firmware and the first print was perfect. Very happy with the 4-colour print result.
This morning I turned it on and it was dead. You can hear the start-up fan, the AMS tests, but the printer, screen, LEDs, etc. are dead…
I’ve opened a ticket and am waiting for a solution.
Yes, quite easy to replace… Unfortunately, it turned out that the first MC Board I replaced was defective. Now I’m waiting for the second one. Hopefully I’ll get it next week.
Hopefully I’ll get the printer working at least this year.
Personally, although it seems like replacement would be easy, I have no reason to work with them. The machine arrived defective and I intend to return it…
I have very little confidence that in the future they won’t accuse me of tampering with the machine, etc.
Hey there. It’s a very valid concern and you should be able to return the device if it’s within the return window.
Just FYI: Bambu Lab never accused anyone tampering and it’s quite normal practice with them to let users replace something and keep the warranty. I had one case with P1S where I broke one plastic piece attempting to replace a different part and they sent a replacement for that collateral piece.
In my case… Maybe even I can send it back, but to be honest - I don’t even really care anymore. I’ve come too far and feels like crossed the line to send it back.
This was supposed to be a fun birthday present. Arrived over week before birthday. Unfortunately - by the morning of the birthday it was already in a coma. And it still is.
Also have some “timecritical” models waiting for print. I can probably explain to my friend that your sim rig will have to wait little bit longer until I can finally print keyboard and mouse pads, etc. that are suitable for it, but I guess it will be a little more difficult to explain to the shrimp living in the aquarium that sorry, but right now I still can’t print a filter guard, so please don’t climb closer than 15 cm to the filter inlet. Looks like I still have to look for analogs somewhere in online stores and order “real things from a real store.” So what’s the point of a printer in this case?
Ironically, the P2S was bought with one goal in mind - more printing and less engineering and repairing. It turns out that the situation is exactly the opposite - even despite some upgrades (which weren’t even mandatory or necessary) I’ve had fewer pit stops with my Creality Ender 6 machine in the entire 5 years or so than I do now with the brand new P2S machine!
Although my first encounter with BambuLab wasn’t exactly great, hopefully someday in the distant future I will be able to bring the printer back to life with the help of support. And if not, I’ll see if I can just give it to a friend who’s willing to mess with it or just sell it to a local enthusiast for a sandwich price. But I guess I just don’t see the point in going through the whole process again and packing up the printer. I’ve already wasted too much time on that. Although I already made it clear to myself and found a wiki page that explains in detail how to repack P2S for shipping.
I apologize for the long tirade. But unfortunately, that’s how it is for me today.
I certainly don’t think that P2S is fundamentally a faulty or bad machine. Definitely not. It’s just that some of us have been luckier and have hit the “jackpot” machine. It happens. Even if it’s not a completely new concept and has been put together by “borrowing” and developing the technology of other machines, it’s still a new machine and probably has a few childhood diseases.
I also don’t have a single bad word to say about the support. They do their job and it’s not easy for them too. Of course, this ticket system is not the fastest, but in any case I have always received a fast enogh and clear answer to my question and I really feel that they want to help and they do their best to find a solution. In any case, I am very grateful to the support people.
I sincerely believe that if you can return it, you should try. There’s no reason to give up your money and waste your time. I’ve made up my mind. Although I’m still waiting for a response from customer support, I’m going to request a refund.
By the way, could you send me the page that explains how to package it for return? Thank you.
Thank you, I will look at the guide when they confirm the return. To be honest, I’m a little disappointed. I opened the ticket about 48 hours ago and still haven’t received a response…
my first 3d printer .
