P1S - Camera Feed NOT WORKING while printing

[SestoPT]

So let me describe in detail my problem, as by now it’s starting to SERIOUSLY, piss me off…

So, this problem with camera feeds not working ONLY STARTED, after Bambu made that stupid change to their policies that made EVERYONE to be pissed off with version 2 of their software (if i’m not wrong on the version here…)

On all previous versions of the software (1.xxxx) I NEVER EVER had a single problem with the camera feeds.

I did not care about it untill now, because while annoying, i could solve it by shutting down the printer itself, and when restarting the feed would work again.

But that does not work anymore…

By now, it’s WAY WORSE !!!

So, i’m on Bambu Studio Version 2.1.1.52, and since this update, the camera problem got worse than before…
Before by restarting the printer, it would work again.

Now, THE CAMERA ONLY WORKS WHEN THE PRINTER IS STOPPED !!!.

Imagine this: i’m watching feed from the camera now.
I send a print to the printer, does not matter if it is through makerwold directly, from a file on my pc, but downloaded from makerworld, a file on my pc not from makerworld, a file i created or even sent by mobile app, and the feed just does not works anymore (as soon as i sent whatever file to print), no matter what i do, shutdown or whatever DOES NOT SOLVE IT ANYMORE !!!

These “small problems” heve been going on for a while now (it’s been some months since the v2 update), but this is going to far by now and it’s starting to impact NEGATIVELY the user experience…

This is BEYOND ANNOYING !!!
Basically i can only see feed through the camera when the printer is stopped and doing nothing…

Please bambu engineers, correct the bugs you created with the v2 of your software… If this problem persists, you will start loosing costumers…

P.S. - PLEASE, do not come with the USUAL “solutions”, like shutting down, rebooting, taking sd card out, logging out and logging back in, whatever…

All of those have been done by me, for many time now, and while it PARTIALLY SOLVED the problem in the past, they do NOT WORK ANYMORE

[Olias]

Nice rant, and I feel your pain - there are plenty of people here who’ve voiced the same frustrations. That said, I have a couple of questions:

1. Do you honestly believe Bambu is listening?
2. Do you believe they’ll address your specific issue because you posted here?

If you answered yes to either, I have a lovely bridge between Brooklyn and Manhattan I’d like to sell you.

Bottom line: this forum is littered with posts that make it abundantly clear Bambu has no incentive to improve - as long as people keep buying, they see no reason to change. Nothing will improve until a serious competitor steps in and reminds them what happens when you treat customers with contempt.

I’ve often cited this article on the concept of “Chabuduo” (差不多). Bambu exemplifies this mindset - cut corners, force updates full of bugs (like the recent “Bambu Connect” mess), and keep moving, assuming users will tolerate it. Are they wrong?

There’s only one viable option: roll back your printer firmware if you can (Bambu blocks rollbacks beyond release versions), and switch to Orca Slicer - not just because it’s better, but as a form of protest. First thing you should do when you load Orca is change the default page to “prepare”. This will block MakerWorld from automatically loading which in and of itself is feeding the statistics that confirms that Bambu has many loyal consumers. Bambu only listens to one thing: action. And that starts one person at a time.

[Teddgram]

I had the same issue. I tried reinstalling the desktop of the Bambu Handy software and nothing changed. I use the desktop software on several computers for the same printer, so I suspected that the issue had to be with the printer. I’m running a print test right now and I think I may have fixed it.

What I did was I took a 32gb microSD card out of my drawer. This one is a Sandisk branded card. I formatted it and put the latest firmware files (google “Bambu P1S firmware download”) on the microSD card. I then turned off the printer and swapped out the stock card for my card. I turned it back on and using the menus on the display, I eventually found where I could update the firmware using the file that was on the card. I did the update and it looks like things are working again.

I don’t know if it was simply a matter of using a fresh card (perhaps I filled it up with too many files), if the microSD card that it came with had become corrupted, or if I had a bad firmware update, but it’s working again. Time will tell if it stays that way, but for now I’m happy.