P1S Returned

Hi,
I purchased a X1C and decided to also purchase a P1S, which I ended up returning.

Evri collected this last week, its been 10 days in transit, I am being told that the 22kg printer may have been misplaced.

I am getting nowhere with Bambu Lab support, has anyone had any experiance in something like this, if so what happens if the printer has gone missing?

Many thanks

I returned once a creality printer, it took almost 3 months to reach destination only 800kms away. It got stuck in one of the transit depot and only moved after I called the freight company…

I would not worry yet after 10 days, I had shipments that took a little while more and never lost a package. What does your tracking say?