Ratings don't mean anything anymore

Ratings have little to no meaning anymore. When any critical ratings is removed for being “misinformation”, what is the point of ratings.

How does this model print? That is what I want to know. The constant removal of any bad rating defeats the purpose.

All ratings are now is giving someone a pat on the back, it has nothing to do with the print quality.

"The strength of a printed part can be influenced by various factors, such as the filament used and specific usage scenarios”

… But strength issues is an option when rating.

“The issue of ‘supports being hard to remove’ requires troubleshooting based on specific operations. We recommend selecting the appropriate time to remove the supports according to the properties of the printing material, and using suitable tools to assist in the process”

… But the interface distance is set to 0.1 meaning that the parts fuse together.

If I had to guess, 95 percent of the ratings that I leave are 5 stars, or occasionally a 4. When something needs to be given a 3 star it is for a good reason.

Taking away the feedback doesn’t do good for anyone. It just leads to other people being disappointed when running into the same issue

A little bit of a side note: It really rubs me the wrong way to see someone report a rating for misinformation, then proceed to fix the profile.

That is all

20 Likes

I agree with you, and also I don’t like that even if a print failed because of your fault you can’t rate more than 3 stars, which is also a case of misinformation. “I get a rating of 3 stars because the user forgot to use glue on the build plate”

8 Likes

I got a bad rating once because a the part I designed was required be printed in PETG, because it had to be flexible enough for the clips in the part to properly engage. I even specified that it HAD to be printed in PETG, because PLA wouldn’t work as the clips would break rather than engage.

Someone gave me a two start rating. “I printed this in PLA, and it didn’t work. Clips broke right off!!”

So, yea… ratings are what they are. I don’t trust them any direction.

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I know of cases where creators reported my negative reviews for misinformation, but since my arguments were based on facts and included many photos, they were not deleted.

Therefore, I do not believe that all negative reviews can be deleted as misinformation across the board. It’s more that the bar is set very high for it not to be considered misinformation. Just one emotional sentence, one mistake in the details, and the result is misinformation.

But let’s be realistic: the entire reporting system is as reliable as flipping a coin when it comes to misinformation. But why are we even talking about deleting bad reviews? The whole rating system is useless. As long as everyone can review it without having to print it out, cancel the print job or replace the object.


The best approach would be to scrap the entire rating system and simply categorise prints as either successful or unsuccessful, with a photo for each category. It would be used as a feedback tool, not a rating system. But, as I said: The current situation is that you can rate it even if you haven’t printed it. It’s enough to send the job to the printer and then cancel it.


In short: The entire system is completely useless as a feedback tool - I might as well ask a brick wall. It’s more a: “People like it” - indicator.

5 Likes

Yep. I will only rate a model if I have a picture for it.

And 90% of the time, I’m working up my own print profile for it so I don’t rate profiles normally. When I do, unless something is really wonky, I normally used my own settings anyway, so.. Again - don’t rely on ratings…… Kind of useless.

1 Like

Have ratings, anywhere, really meant anything anyway? No two people seem to use the exact method rating something. For example, when it comes to myself and IMDB ratings, I would rate most movies that I watched and enjoyed at around seven to eight out of ten stars. I reserve nine stars for things I really enjoyed. Ten stars implies to me that a movie is perfect. I don’t think I have used ten stars yet. It is obvious that not everyone on IMDB is using my method to rate things though, let alone agree with my stance on a movie in the first place.

The comments themselves are more useful to me. A poor rating with a comment can mean as much as a good one. I can ignore comments that obviously do not actually the product. I can learn from other peoples actual critiques as well. A positive comment explaining why they like something is more useful than just a rating as well.

I also find that just because something is flooded with positive or negative ratings doesn’t always mean it is worth either. Just because a print has been downloaded a thousand times doesn’t mean it really is better than one that has only been downloaded once.

What I struggle with is suggesting an alternative. The best I can think of is have a multi-tiered rating system. On Amazon I would love to see products have at least three ratings: for the product itself, for the vendor and for the shipper. On MakerWorld maybe we can make sure users are offered both the print quality rating and the object rating at the same time to make it clear what each one is for. The dialog for rating probably could always include print, object and even boost so that all three are part of the same feedback. One click, all three presented so it is clear what each mean and how they relate to one another.

The other thing I would love to see added is a fourth feedback option, that can used at a later time to show how well the object held up to its intended use. Say six months from now, is that doodad still on your shelf? Did that monitor stand still hold your monitor? Do you still use those boxes you printed? It would be cool to have the timed feedback to help discern the longitivtiy of a product!

Just a quick note, even if it’s off-topic: almost all - not all - reviews on Amazon are purchased. Although Amazon does not permit the use of external review services, it is perfectly acceptable - even encouraged - to purchase reviews directly through Amazon’s own programme, Amazon Vine.

2 Likes

I go right to the 1 and 3 star reviews on Amazon. That’s how you learn about a product there.

6 Likes

The platform has a reputational and financial incentive to host “highly rated” models.

If the public is trained to see “star rating” as that metric, they will play endless games [or allow others to play them for their benefit] to massage those numbers upwards.

Modern Business.

1 Like

Totally possible to leave one star reviews on vine though, I do when the product is a one star product. They don’t remove them, you very often get a message from the seller though (one got upset with my 1 star for an orbital sander which was actually a paint sprayer…) but it doesn’t matter the review still stands. The vine issue is more that people don’t even try the product but make it up and eBay it. And it does tell you it’s a vine review so you can ignore it :slight_smile:

Just as it would theoretically be possible for everyone to write reasonable reviews on MakerWorld. However, humans are humans. I’m glad you described the flaw in the system so well, regardless of MakerWorld or a shop sites.

I think the current system favors uploaders over users, meaning users’ views are overly suppressed to protect uploaders.

Two suggestions for @MakerWorld

  1. Explicitly state that the rating is for both the print profile and the model. It is the rating of the overall user experience. This will take away an uploader’s reason to have a low rating about the model quality removed just because the rating isn’t about the print profile.
  2. Consider letting uploaders have the option to 1) turn off rating, and 2) turn off comments. Currently an uploader can refuse to let users below a certain level to rate, but it seems it is not enough for those who don’t want any rating at all on their uploads. When an upload does not allow rating/commments, a line of text to the effect of “designer disabled rating“ should appear in the usual place where the rating is to be shown.
1 Like

I wanted to give a 5 star rating for a print I had to stop. One piece moved and I needed to reprint it with glue… I am not sure why, I’m new to printing so I figured it was the brand of PLA silk, it was knocked by the nozzle, the chamber got too hot, PLA was too moist as I’m in the sub tropics…. the plate was washed, the other two objects stuck tight….. I had no idea. But I reprinted that part with glue and it was great. In fact I really appreciated I could just print one part of the entire design as I didn’t even realise that was an option that designers could introduce…

I was prompted at each step not to rate it at 3 because it might be my fault but you gave me no other choices…. I reprinted and gave them a 5 star rating.

I will say I did make a comment on the print in the hope of getting some feedback on my problem, I just didn’t rate it at that time.

I think us inexperienced users should be able to rate the experience. It helps us get feedback and advice from the uploader.

I do like the idea of maybe quarantining those ratings. Maybe giving it a new user rating, suggesting a print that needs more than a click and print experience. I have only just started using Studio and instead of Handy and have prints saved where the advice is to possibly tweak settings.

You can also achieve this independently by simply writing a comment. This is entirely separate from the rating. You don’t have to submit a rating to write something below a model. The creator will still receive a message. :+1:

2 Likes

That’s where reading comments are important. That person set himself up to get flogged.

Comments, pictures and print history are irrelevant when models dont need printing to rate

comments and pictures are easily flooded and hidden by “ what a great print" “ that push and hide genuine ratings into not seen , thats why i post to the community aswel as its profile page , i also do try and keep a 5 star rating for issues i deemed to be beyond a creators control

image

i should perhaps test this first ,but id only have to report it

It makes a little bit of sense why they do that, although it is frustrating.

If a model is so badly set up that you need to cancel it, maybe it does deserve a bad rating. Although there is the machine factor that covers 90 percent of failures. But you cant say that it is never the profiles fault.

I would not put pictures in that list. I think that is the most important tool that you can use. I want to see how other people have printed a model. That shows a lot more for me than some ratings.

Actually that model was cancelled because it was used as a test template in a previous thread

i tried to keep the model image out of the screenshot but couldnt

most cancellations in my experience come from either first layer issues or objects failing ,failings changing/dropping dramatically since skip object was introduced .

i add images of everything i capture as im usually present at the time.

I am generalizing, not focusing on that specific model.

But my point stands. Some people do not know how to make profiles.

For example,

I cancelled this print because it obviously failed. I then rated the print to show that the profile is not good and point out the things that the designer should fix.

I see no reason to continue a failed print just to leave a rating.