My P1P worked fine for a couple of weeks, then started developing problems. I’ve already recounted the entire disaster that is Bambu support and the insane hoops they make you jump through, so I honestly do not expect anything from them (other than a full refund at this point).
I’ve replaced the thermistor, the extruder, the fans, and yet it still fails to work. The current error I get is the HMS 0300 0200 0001 0002. The wiki is useless on the topic.
I requested a refund for the P1P almost immediately and they’ve flat out refused. Now I’m basically 3-4 months in to owning what amounts to a plastic and metal box that does nothing. I have no way to get it repaired.
I wish I could say my experience is hyperbole, but Bambu is possibly the worst company I’ve ever dealt with in my 50+ years of living. Not just tech companies, but of all the companies I’ve dealt with. They may have great management, but I can’t imagine anyone successful would approve of the way their support people treat their customers. I was told, “most of our customers try to rip us off, that’s why we have to be so cautious”. Seriously?!
In any event, if by some miracle anyone knows what I can do - other than to just kiss my money goodbye and warn everyone who will listen to never do business with Bambu Lab - please let me know.