Do the guys at Bambu actually have a support team?
I have 2 open tickets right now, one open for over a month, the most recent about a potential purchase.
Seems crazy to me that they are more interested in selling than supporting.
Anyway, that’s my rant for the day.
LOL, welcome to the Bambu Rant Club . Free membership with opening an user account here and purchasing one (or more) Bambu printer(s).
Actually, if you’ll spend a bit of time browsing through topics you’ll discover that everyone is ranting (one way or another) on the immensely pleasurable experience they had with Bambu’s (in)famous customer support . Feel free to rant as much as you need, given that anyway, nobody from Bambu’s team is paying any particular attention to what is ranted over.
Have fun!
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No.
And to meet the character requirement, no.
on paper… and for marketing purposes, they do (or at least Bambu claims to have one… most likely a basic gen AI)… in practice, nobody seems to have ever seen or heard from them.
The only club you regret becoming a member as it is against your will.