Dear all,
Yesterday I made two topics about points, loosing points and being seen as a point farm, even though I didn’t understand why I was penalized.
Today I received the Answer from MakerWorld, and it shocked me.
This is not a discussion, but a showcase of what happend, and what can happen to you, without you knowing it, or being able to stop it.
In short:
I finally had enough points for my first gift card after half a year of publishing original models, giving my information to the MakerWorld system, etc. All the things I think you have also done to receive the maximum number of points you can get for free.
I requested my Gift Card, and instead of getting that, they took 60 points from me, because of Point Violations. Also, I got some other punishments, like not being able to receive points for a week, etc.
The problem was that it was unclear to me, WHY this happend to me.
So, as stated in their system message, I submitted an appeal and this night I received an answer to that appeal, which was dismissed.
Hi there,
Thank you for contacting MakerWorld Team.
Based on our careful review, your account has been found to have abnormal boost data during the regular points review.
The system detected that the same user boosted multiple models of yours within a short period. Since boosts are related to points redemption, this triggered corresponding risk control measures, and resulted in the temporary suspension of your points redemption privileges for 1 week and the deduction of points for abnormal boosts.
So, I went to see if I could find out what has happend, and yes… I found it in the Transaction History. in all of the transaction history, there is ONE (1) user that gave me 2 boosts, for two different models I have, in the same minute.
This gave me a total of 24 points, from an unknown user, in one minute. This interaction, which is not done by me, caused the system to target me as a point farm.
This all happened on 2024/11/06 at 09:08 and this is the only user that boosted me multiple times within a short period.
I asked for a manual review, and their answer was based on a careful review, they say. Yet, the penalty is still there and not taken away.
So. When you boost someone, you get this pop-up that says that you are allowed to give a second boost to the same model. If you do so, you do exactly what the MakerWorld system asks you to do. Yet, if you give that second boost to another model, from the same user, not you (the person who gives the boost), but the receiver will be punished. The one giving the boost won’t be notified of this and will never know the outcome of his/her action.
I hope there is someone on this MakerWorld forum who can take the anger away that I am now feeling? Someone with common sense, that can explain to me why this is normal, what I can do about this to prevent this from happening in the future, and why it is justified to lose 60 points for receiving 2 boosts.
Also, the first one to comment, that this is my fault will be given 2 boost from me, in less then a minute, on 2 different models. It seems that this is the way to not show your appreciation to a maker, but to take points from him.
By the way, the section “EARN POINTS BY BOOSTING!” is still in the rules. 