Things I'd like to see improved in X1 Carbon/AMS

Just so it’s clear, I was mostly trying to point out to OP that some of their concerns that I was responding to were things that could be “fixed” now, without having to wait for Bambu Lab to update or change anything.

I wasn’t implying that these areas don’t need improvement or more clear instructions/settings in the slicer so the new/average user can find them.

The remainder of my responses were more of a “why” on things that probably won’t get fixed, like the ability to use cardboard spools or having to use bed adhesive on a printer that goes this fast.

It’s possible. I have seen the light on the print head flick on and off a couple of times mid print, but I’m not exactly sure why.

I’d assume that the type of print bed you are using makes a difference as well. The textured bed probably reflects light differently than the smooth beds, and I would agree that different color filaments also probably plays a role.

I’m in the same boat as you. The X1C is outperforming my previous industrial printer at a fraction of the price, and we have another one on order because the throughput is significantly higher on the X1C.

But that being said, the slicer and printer management software still have a long way to go. I miss my old print farm management suite.

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I did initially mis-read the response. After your second reply. It occurred to me that I had made some ummm … assumptions … :roll_eyes:. Appreciate the clarification though! :slightly_smiling_face:

The X1 uses tempered glass. Its SUPPOSED to break into thousands of little pieces. Just like the side and back glass in a car. Its safer than plate, cheaper than laminated, much more durable than plastic. And if its safe enough for a car, its safe enough for me.

Not sure where you got your information, perhaps you’ve never seen what the X1 top cover does when broken. Instead of forming safe little harmless bits, the X1 glass on my printer broke into varying size super sharp shards, any one of which could easily cut and get embedded in skin. I’m not suggesting you test your glass to check it out, but take my word for it it’s NOT safety glass (sometimes called tempered glass) or anything even close.

See the photo and judge for yourself. And that’s just the stuff that was on the bottom of the bag. It was like that in every crevice of the printer and had lodged into the belts and pulleys, glued to the grease on the lead screws and even entered the power supply. I had to wear protective gloves to avoid getting cut, took a full day to clean it out before I could power up.

That looks like broken tempered glass to me. The glass on the X1C probably has to be tempered because of the temperature fluctuations.

There is no such thing as “safe” or harmless broken glass that you’d be able to clean up without gloves. Really, it should be called “safer glass,” as it’s much safer than standard glass. Those small pieces can and will cut you, and it for sure hurts. But they aren’t going to slice your hand or wrist and create huge wounds like big shards of standard glass will.

Well I suppose there’s different types of the stuff. Last time I saw automotive glass break it looked very little like what I cleaned out. It was a rear window, broke into thousands of bead shaped fairly harmless bits. Regardless, for me at least, what I received was an unwelcome choice of materials.

For sure, it sucks it broke. No one likes cleaning out tiny glass shards of anything. There’s just not a lot of options on glass beyond tempered for a consumer product like this. Laminated glass is multiple sheets of glass laminated together and is much more expensive, without much benefit beyond preventing shipping damage.

Mine came packaged pretty well, but I’ve seen a few people end up with broken glass, so it could probably be better. Unfortunately shipping glass is always risky, even with great packaging, given how poorly carriers handle packages sometimes.

Agreed. Perhaps a polycarbonate or other more durable material would have been a better choice. Conversely, if Bambu is determined to ship glass there are better ways to pack it.

To be sure, a “creative” freight carrier will always find ways to wreck things, just trying to tilt the odds in our favor.

Salve, vorrei solo dire una cosa a nrosenberg, innanzitutto a me la stampante è arrivata in perfette condizioni sia di imballo sia nell’interno, non posso dire nulla a tal proposito. Per quanto riguarda la luce a me sembra più che sufficiente per quello che serve, vedo benissimo anche con l’app del telefonino, se servisse ulteriore luce c’è il progettino di estendere supeficialmente con ulteriori led il coperchio, inoltre faccio presente che la stampante è fatta per makers o per lo meno per persone che hanno manualità, non per scuole (che grado di scuola?) le schede sd come la penna usb vanno benissimo anche perchè tutte le attuali tecnologie vanno verso il wifi, che è più che egregio su questa stampante, le uniche pecche che io migliorerei sono la rumorosità quando effettua la pulizia del filo e il fatto della striscia di calibrazione che prende spazio al piano di stampa, cosa forse normale per una prima stampante prodotta in larga scala(x1c). Spero solo in un miglioramento da questo punto di vista oltre ad un aumento del piano di stampa almeno 350x350x400. infine vorrei dire non demonizziamo sempre tutto, la perfezzione (nemmeno sempre) si paga, ricordo che stampani con pochi problemi sono stampanti che costano a partire dal triplo del costo della bambu!

After translating the message (I don’t speak/read Italian, sorry), a few things come to mind. First of all, the fact that his printer arrived undamaged is lucky for him, but that doesn’t mean there’s no need for better packing. By the way, I’ve heard from the company that improvements in packing are already being implemented.

He asks “what kind of school? (needs this printer)”, implying that it’s somehow beyond educational institutions. Not exactly – I am lab manager for the robotics engineering department of a large technical university, with degrees ranging from BS to PhD – this printer is certainly not inappropriate for our setting. You would be amazed at the many varied ways in which 3D printing is an important aspect of our students’ projects and courses.

Finally, he seems to be suggesting that we shouldn’t strive for “perfection”. My take on this is that as a first release there are bound to be aspects in which the maker made choices that could be improved upon in future releases, without necessarily increasing the cost significantly. But to do so, they need to hear from us.

There is one area in which we agree. This printer is an amazing value, and is unmatched in many respects by several way more expensive units. To this company I am very grateful and more than a little impressed. If through thoughtful review and commentary we can help them refine it going forward, we are doing them and potentially ourselves a great service.

I very much want them to succeed and continue providing trend-setting products in the future. That can only happen if they hear and respond well to user feedback. From everything I’ve seen, BambuLabs does value our opinions and seems to be quite responsive.

It’s a win-win for all concerned.

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