Ubuntu 24.04: Bambu Studio 2.5 PR-9540 breaks Cloud preset sync

Hi all — I think I’ve found a major regression in Bambu Studio 2.5 on Linux AppImage, specifically around Bambu Cloud user preset sync (custom filaments / user presets).

Environment

  • OS: Ubuntu 24.04.3 LTS (astro-linux)

  • Install type: AppImage from Bambu Lab GitHub releases

  • Printer: Bambu H2D (firmware 01.02.02.00)

Versions tested (exact filenames)

Known-good (works):

  • Bambu_Studio_ubuntu-24.04_PR-8834.AppImage (2.4.x)

Broken:

  • Bambu_Studio_ubuntu-24.04_PR-9540.AppImage (2.5.0 hotfix)

What works in 2.4 (PR-8834)

If I start from a clean local profile and launch 2.4 PR-8834:

  • I log in, enable Bambu Cloud sync

  • I can visibly see the profile download (takes a few seconds)

  • My custom filaments / user presets show up as expected

What breaks in 2.5 (PR-9540)

If I then close 2.4 and launch 2.5 PR-9540 using the same local profile:

  • 2.5 recognizes I’m logged in (no re-auth needed)

  • BUT custom filaments / user presets are missing

  • On disk, the user preset folder exists but appears empty — for example:

    • ~/.config/BambuStudio/user/<id>/filament contains 0 preset files

The really bad part: 2.5 “poisons” the profile for 2.4

After running 2.5 once, if I close it and re-launch 2.4 PR-8834 again:

  • 2.4 no longer shows the custom filaments/presets either

  • The only way to restore normal behavior is:

    1. completely delete ~/.config/BambuStudio

    2. re-launch 2.4, log in, and force a fresh cloud sync download

So 2.5 isn’t only “not syncing”; it seems to modify the local profile into a state where 2.4 can’t see the previously synced presets until you wipe the profile.

Steps to reproduce (simple)

  1. Delete local profile: rm -rf ~/.config/BambuStudio

  2. Run 2.4: Bambu_Studio_ubuntu-24.04_PR-8834.AppImage

  3. Log in + enable cloud sync → confirm custom filaments appear

  4. Close 2.4

  5. Run 2.5: Bambu_Studio_ubuntu-24.04_PR-9540.AppImage (don’t wipe)

  6. Observe: logged in, but presets/filaments missing

  7. Close 2.5

  8. Re-run 2.4 → observe presets now missing here too until you wipe profile again

Workaround (not ideal)

  • Stay on 2.4 PR-8834 if you rely on cloud-synced presets.

  • If you accidentally ran 2.5 and lost presets in 2.4, wipe local profile and re-sync via 2.4:

    • rm -rf ~/.config/BambuStudio

Tracking / dev report

I filed this as a bug with logs on GitHub here:

If anyone else on Linux can confirm (Ubuntu 22.04 / 24.04, AppImage PR-9540), please comment with:

  • distro + desktop environment

  • whether your ~/.config/BambuStudio/user/... folders populate with preset files in 2.5

  • whether running 2.5 also causes 2.4 to stop seeing presets afterward

Thanks — hoping this helps get it on the radar quickly.


4 Likes

Same here. Linux Mint. I sent video to Bambu support 30.1.2026 with this problem - comparsion between BS 2.4 and 2.5

Two weeks and nothing changes. I think H2C is my last bambu printer. If they not fix this problems to the end of this month, I sell it and buy Prusa. INDX will be soon here.

Same here Ubuntu LTS 24.04 - Erasing user presets · Issue #9679 · bambulab/BambuStudio · GitHub

No feedback from BambuLab devs…

@Domenic_D I pushed again my issue also and tried several time Bambulab Devs Ubuntu LTS 24.04 - Erasing user presets · Issue #9679 · bambulab/BambuStudio · GitHub

I’m really starting to get bored regarding to this no-feedback from BambuLab Devs team.

Should we sell our BambuLab printer and look at what the competition is offering?

1 Like

Running 2.5.0.66 on Linux (flatpak) and having the same issue. Even when copying the presets into the flatpak folder they get deleted on startup. The only workaround I found now is start the appimage version 2.4, which syncs all presets (printer, filament and process) and export the full bundel. Then start the 2.5 flatpak and import the presets. Now they remain available

1 Like

Interesting, I am going to test this and let you know about results.:ok_hand:

1 Like

Just tested and it worked! Thanks for the tip, you helped us… Really appreciate your feedback :folded_hands:

Hopefully Bambulab printers community are more reactive and nice than some BL devs.

1 Like

The only thing I saw was that the appimage folder with the presets has a setting_id set, the flatpak folder has none set. So maybe the flatpak searches for matches/mismatches on settings_id in the info file and when it doesn’t match it deletes it.

1 Like

Yeap, that’s what another Linux guy reported… exactly what you found out. This concern has been introduced on 2.5 rev…

Since all opened issues and reported regarding to this problem, we never received any feedback from BL Devs team. That’s kind of a shame, IMO :expressionless_face:

Yeah, as long as we don’t know the logic the BL devs build we are only guessing or have to go over the full source code. But my experience, since they went to 2.x it is a hassle on linux (especially with NVIDIA cards). Had to disable the split lock in the kernel, but still I need to switch windows when opening BS before I see a build plate.

But just to be clear, the Flatpak is not managed by Bambu, it is a seperate developer. But since the removal of the presets happened in 2.5 both on the Flatpak and the Appimage (which is provided by Bambu) the issue is in the source code of Bambu Studio

1 Like

And to make it even more fun, I have another post on an issue I had with connecting to my printer on a different VLAN. Prior I did not had the issue of presets being deleted until I fixed the issue of my printer being disconnected all the time. From that point on my presets got deleted both from the appimage and the flatpak. So definite a BS 2.5 issue here

1 Like

The reason I encountered this issue in the first place was was I was essentially forced to build a Linux box to run Bambu Studio with one of my Nvidia cards. I have a PC with a 5090 but lots of other boxes around my lab ranging from 4090’s to a 3090 also running windows. Across all of them with large or complex project, Studio frequently just crashes suddenly and closes the app without warning exclusively when I try to slice a plate. Was driving me nuts but no matter what version of Windows I would build fresh box with (Win 10 or 11) or the version of Nvidia driver the problem persisted.

Then prior to 2.5 I tried Ubuntu on the same hardware and magically everything just worked with 100% stability on anything I would throw at it. Then 2.5 broke Linux…

My take on it is that Windows and MacOS is just the “preferred / supported” standard.

Only option I see is to pickup a Mac Mini.

Thanks for the info about 2.4 and restoration of custom filaments. Not the ideal solution but (fir me) an acceptable work around. If I get desperate and HAVE to run the latest version, I can fire up a Windows 11 machine :unamused_face:

Problem still exists in latest appimage BambuStudio_ubuntu-24.04_v02.05.02.51-20260327222803.AppImage

1 Like

Still broken and new issue appears :melting_face:

Guys, as reported here Linux/AppImage: 2.5 (PR-9540) breaks Bambu Cloud user preset sync and “corrupts” existing 2.4 profile (custom filaments disappear) · Issue #9608 · bambulab/BambuStudio · GitHub , give a try to this Beta version. I tested and can confirm that it fixed the issue.