Unable to connect Handy and Studio to my P1P

When asking for help, please provide as much information as possible about your inquiry.
This will help everyone to better understand your problem, and provide you with the best solution.

  • Detailed description of the problem
  • Printer model used
  • Slicer settings used
  • Type of filament used
  • Photos that clearly show the problem
  • .3mf file (if the file can be shared)
  • Any potentially useful information that is related to the problem

Hello, I have a P1P and untile a few days ago I could use Handy and Studio with that printer.

Since yesterday I have a new computer and now I colud not connect both clients.

It is either Studio or Handy that will bind to the printer.

Please Help

Is your P1P getting an IP address?

Yes is has an IP address.

Is it bound? Does “account” on the screen show the same name your handy account is logged into?

1 Like

What do you mean by “is it bound” I’m not familliar with that phrase.

The users differ in studio it is _3977741962

And in Handy it is _1062132978

I think there is the problem, but how to solve it?

Binding is attaching your printer to an account and bound means that it is attached to an account.

Yes I think you have found the problem. Log the printer out of the account it is now from the display and use the handy app to add it again. Then it will be on the same account as the handy app.

1 Like

Stil the same problem, can bind to either one but not together.

Tried to change the user 3977741962 in 1062132978 , but that failed due to a 190 days restriction nto change your login.

So to be continued end of oktober

You don’t need to change the user name. You need to log out of the account that your printer is attached to and then “reattach” it to the account that your Handy app is using. That or log out of the account that Handy is using and log into the same amount that the printer is using. Either way, the printer and Handy app need to be attached to the same account.

My P1S doesn’t let me reconnect to Bambu handy or studio, I have restarted it several times, and my internet is perfectly fine, what should I do? Studio said check internet or firewall before I logged out of the internet

Welcome to the forum.

Does your printer display show that it is connected to your wifi? If not it’s important to remember that it must be connecting to 2.4ghz and ideally use a different name than the 5ghz channel. Also remember that short passwords with out special characters needed.

I tried, but I cant change the username in Studio and make it the same as in handy.

That option is restricted for 190 days

Obviously 1062132978 is the correct account and not 3977741962 which, for some odd reason, is stored in both handy and studio.

1062132978 is also the account I’m using on this forum and connected to my email addres.

Think I’ve solved the matter, by restore factory settings and did the new installation procedure step by step.

Now I can use either handy or studio.

Thanks for all the support.

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.