That’s awesome. I did receive a replacement bed and it is warped as well, in fact a lot worse than the original one in the machine.
I talked to support, and at first they wanted me to install the replacement banana bed, but now they have agreed that if I am willing to wait they will ship me a new bed once they become available “in a few weeks”. As I have heard they are revamping their QC and expecting new, better QC’ed beds, by “end of March” as per another post above.
@All, if you want your money back you will always have that option. HOWEVER, if you want to make this work, then be kind with support folks, but remain firm.