Hi
I’m new to the forum. Something has been bugging me about MakerWorld, some of the most popular designers have found ways to weed out bad reviews by reporting it as “violating community guidelines”. Is this the designer? Or is it actually a violation to post a honest review? Some help understanding this is appreciated.
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It depends. If I have a model that has a hundred successful prints and positive reviews for example, but then one person posts that the model sucks and prints terribly, I will often report it if I think the review is just someone trolling to knock down my model’s score. If I get a bad review, but the person clearly has a problem with their printer/settings/filament and/or didn’t use my profile, I will often leave the bad review in place but respond with helpful tips they can use to successfully print the model (and of course point out how my model is not at fault.). This can be helpful to them as well as others looking to print it - especially with challenging models. Other times I will response to a negative review by looking at my model and seeing if there is anything I can do to “error proof” it further, and post any changes I made to help those instances. But if there is no learning or improvement opportunity and just an unfair review, I’ll report it. I’ve only done this a handful of times.
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Ok, thanks. I’m still trying to understand all of this so help is appreciated. Let me tell you my case. I printed this model; ELEGOO Cardboard Spool Adapter by AU3D - MakerWorld
And the 199mm profile didn’t fit the spool at all, by 5mm or more. So I left a 3 star review and posted a picture of how off it was. I still tried to be as thankful as possible for the model, but it got reported as mentioned. So it left me wondering if I was actually violating anything.
Again, thanks for your feedback.
Looking at the other reviews makes me think the model is fine, did you get any kind of feedback at all? I mean this is a pretty basic scenario, click the ring in the slicer program and in the lower right it will show the dimensions, is that also off by 5mm?
The spool adapters by @au3d are an excellent benefit to the community p, the design per has spent lots of their own mo eh and time in producing them.
There are dozens.
They are the difference between you being able to use a spool of filament in an AMS or not.
Important Distinction
You reviewed the model, the rating system is for the print profile.
The model printed correctly, leaving a 3-star review because it didn’t fit your specific needs is irrelevant.
This isn’t weaponising the system is leaving factual responses up and taking down irrelevant ones.
You should have written a comment and informed him that the spool you have has a different size to one of the many available. He would then try and source that spool at his cost and identify the correct size and create a model that fits perfectly.
You can’t expect someone to have encountered every single version of the filament spools.
I found a spool that was a different size to one he already had, I tested a few scales myself and found a perfect fit. I used the comments to inform him of the exact size and scaling. He arranged to get a spool and test it himself.
In the meantime I received several thank you message from people in the comments for providing the information so they could utilise one of his existing models.
Manufacturers don’t tell him when they change their spool sizes, sometimes there are no external markings to show which is which.
He did the right thing.
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Okay interesting, like I said, I’m new, I don’t know the best way to do things, so I wanted to know if I was right or wrong. I wasn’t trying to attack or offend anyone.
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No offence taken and you are not alone.
Most people fail to notice they are reviewing the print profile.
There are many people in this forum who would prefer a big change.
Firstly, being able to rate the model.
Secondly, the profile reporting facility should be used to determine that the model can be printed on each printer sold. Once that is confirmed, further rating requests are irrelevant as the question has been answered.
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