I am honestly curious what people want Bambu Labs to do next.
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FOSS their entire software and firmware. Anything is just lip service and preparation for future rug pulls
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They will need to completely revise their attitude towards customer. Great starting point would be coming clean about TOS changes on daily basis. And future plans.
Me personally am finished with them. I will buy hardened steel extruder with my next pay check which i will need in near future. Rest of critical parts i already have and most is also possible to get elsewhere. Then will be closing the account on MW which some users with lots of downloads did - proud of them and sincerely hope users will follow.
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Forgiveness? A company is not a person. This isn’t about giving or withholding forgiveness. Those terms are meaningless in this context. People are insisting that bambu does the right thing. If they do the right thing, great.
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I want Bambu Lab to keep doing what they have been doing. My Bambu Lab printers have been getting better with each update.
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Be honest.
Stop lying about the ToS.
Stop blocking 3rd party software and modifications.
I’m not convinced there is a need for “better” security, but if there is, let the owner control and take responsibility for it. Let US generate/change/disable security keys as WE see fit. Let US decide if we want to provide multiple accounts. Let US provide the key(s) to Bambu if we want to print from Makerworld or update the firmware online.
Provide a LAN mode that does not require internet access for any purpose.
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- Stop comparing me to their ex.
- Don’t forget my birthday AGAIN this year.
- Stop taking Instagram pictures of our food before we eat. Everyone’s seen a burger before Bambu!
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It’s a company. I don’t want free stuff or groveling.
I’d like Bambu to just do what they ought to - fix the tape issue so we don’t risk AMS units, extruder service, and ruined prints.
I’d like Bambu to work out a way the printers aren’t tied to Bambu servers for authorization or print submission for those who don’t want the constant authorizations or who are running LAN mode.
I’d like any new MW features that aggregate information be proposed first for comment before implementing them.
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Forgiveness is impossible but perhaps we can draw up some sort of end to a boycott.
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Here’s what I’d like to see:
- Drop Bambu Connect entirely. It’s not achieving the necessary security enhancements and it’s going to harm interoperability of my purchased equipment with third party software/hardware/services. There shouldn’t be an extra piece of proprietary software between me and my hardware - that wasn’t the bargain when I purchased it.
- Actually communicate with major third parties like OrcaSlicer and BTT about how to maintain the current level of hardware access while improving security. Actually listen to them and have a conversation, instead of telling them how it’s going to go after the work is already done.
- Make and communicate a new plan based on those conversations and community feedback. We do need security improvements (and that includes for LAN-only mode - we’re not all on air-gapped networks), but in this case they can be had without giving up functionality, damaging workflows, or creating risks for future control of our purchased hardware. I’ve seen at least a couple programmers outline solutions that should work well.
If I see Bambu start moving in this direction, I’ll immediately be happy to buy filament and parts from them again. For future printer purchases, I’m probably going to consider this situation for quite a while. Forgiveness isn’t the same as trust, and fully rebuilding trust is going to require not just following through on the above actions, but consistently demonstrating honesty and respect for customers over a long period of time.
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People just want to be mad at anything because they are miserable and unhappy in general. “Trying to make it right” won’t change that, they just shift it to something else.
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People want to be able to use what they bought the way they like. That’s it.
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They’re a company, not a person.
I’m keeping my home Bambu printers, because the changes don’t really affect me at home, I’ll use the new developer mode, whatever.
Work though? That ship has sailed, Bambu. Trust has been lost. They’ll try again in a year. The X1Cs took less than 24 hours to sell, two chaps are picking them up in a van later in the week.
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Give me a Manta M8p/CB1/TMC2209 … ya see where I’m going with this. “Fool me once, shame on you. Fool me twice, shame on me.”… 
Forgiveness? Have Bambu+Tao presented their public apologies to us, to all their paying customers, and humbly asked for our forgiveness?!? … did I miss that?
As for forgiveness , Bambu dear, you could very well ask for the same forgiveness from your heavenly father, cuz here on Earth there’s little to none chance you’ll ever get it. Reasons for that? You’ve lied to, cheated, deceived and screwed with most of us way to many times to be forgiven…and this last bit, with the so called “security update”, you cherry-topped the cake…but you’re welcome to try and make amends (if you’re capable of doing that).
Forgiveness is for humans. Bambu needs to act in a way that respects their customers. They don’t need my love, devotion, or any other emotional response.
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True. They don’t need any of that. All they need is your money…and whatever data they can pull out of your machine(s) (without your consent, btw).
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You know you just described the “Magnificent Seven” in a nut shell. (Alphabet, Amazon, Apple, Meta, Microsoft, Nvidia, and Tesla)
Even if they say they don’t.
Actually, for the data part it applies to any and all businesses relying on users data to make their main revenue sources or bring in additional profits… though in the EU they risk hefty financial fines and administrative sanctions if they do so unlawfully. For the rest of the world, however, it’s a different discussion.
I thought long and hard before replying…
I think I only need a working firmware, a working slicer and no bogus access/pairing codes that change on a regular base.
Set it once, set your network needs, done.
The hardware is mostly great, only real downer is the hotend.
Don’t really care whether or not their software/firmware is open source as long as things work smoothly.
Wouldn’t mind being in control of my printers though…
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