Has anyone requested an exception to the 14 gift card per week limit? I have been saving up my exclusive points since the program started. I was waiting to see if I wanted to cash out or convert them to gift cards once the new flagship printer came out. Now that the price returned to normal, I’m back on the side of using them as gift cards. But it would take me over a month to convert them all in batches. On top of that my card redemption is under auto-review for a few days, and I wouldn’t be surprised if it happened another time or two over the next month or so. Just wondering if Bambu ever grants an exception for those intending to purchase right away. If not, I will continue to be patient.
The 14-card limit redemption isn’t exactly accurate.
- It is (was) a limit of 6,998 points per week.
- Different countries can redeem gift cards with values based on currency that require different numbers of points for each country.
I spoke about this back in March.
The new process places people in the “sin bin” (my phrase) if the system believes there is a need to review the points earned.
This is NOT a reflection on the user, it happens to all of us.
If you redeem points into a gift card and you are placed in review, you can keep redeeming cards at the time of ordering the review process. All redeemed cards queued up will be reviewed at the same time, and provided all is well, released at the same time.
I have not seen an upper limit, it is nothing like the 6,998 points it used to be.
4 Likes
Welp. I was back out of the sin bin, managed to redeem another 10 cards and right back into the sin bin for up to five days. You’d think there would be some sort of “certified” status for those of us who are proven to be legitimate redeemers. Frustrating.
2 Likes
I was in the the 1% of designers of 2024 and in the top revenue generators.
That doesn’t stop me receiving repeated messages from the review team suggesting one or more of my 800+ models has a problem and they require compliance.
Each time it turns out they are wrong and they often cite rules that do not exist or suggest new rules are retrospective when they are not.
One day I woke to find out nearly a hundred models had been pulled because a staff member decided to apply a rule that was irrelevant for my models and when they did it to a couple of my models before, they promised they would not do it again, until they did.
I can assure you there is no such thing as certified. There is no such thing as respected. Their staff are either making it up as they go or are targeting people, me included.
All this while blatant rule-breakers are given a pass despite being reported by many people.
My models are being suppressed now. I suspect it is because I call out their failures. They are weirdly happy when I praise them. Yet, I suffer from their wrath because I ask for better.
They change the rules on things like redemption and compliance, fail to provide any dates on rules or a change log. They have been caught editing terms in the past and pretended the new ones were always there.
I have been trying to praise the CyberBrick project and yet they fail me again. I have a review unit which doesn’t work with the new apps so I can’t create confits to share and only a handful of accounts can upload the configs anyway.
Their response…silence.
There is no way they would have a certified category of trusted designers as they don’t trust us as they routinely demonstrate. They assume it is we that change the rules, back track, say one thing and do another and can’t hit a date if was an inch away from our face, when it is always them.
Yes, I am sick of it. I am sick of the, suppressing my models.
I don’t do this for the money, I give that away, like I donate so many printers and filament. I am counting the dragged out days until I die.
I can imagine them in their office having a good old laugh wishing I would just die already.
2 Likes
So it seems the limit used to be 17, now it’s 10. I converted another 10 today before it put me back in review again. Lesson learned; Convert your cards to points right away. I usually do, but wasn’t sure if I would cash them out, or spend them on Bambu products. Only 50 more cards to go. Oof.
2 Likes
Issue is your “certified” account can be compromised and this also helps prevent someone from just quickly dipping in to the account and then leaving with 30 giftcards
1 Like
That is not the same thing as was discussed.
The previous system had an upper limit of 6,998 points per week, Saturday to Friday.
The new system can be triggered at one, two, three and so on cards being redeemed.
You can be lucky and get nine before the tenth is thrown in the sin bin. The next time you redeem, the trigger number will be different.
It doesn’t matter if you have redeemed many or few before, it is all very random.
The safest way these days is to redeem each time they reach a single card as the gift cards have a ten year expiry.
If you wait until you want to buy something in a sale, a delay of 5 days could mean the difference between a discount or not.
2 Likes
I do that on the regular points. The only reason I didn’t on the exclusive was the cash-out option. oh well. Count my blessings.
1 Like
Yeah i dont pull in tons of cards and have only been into review like 1-2 times before now suddenly im in the sin bin category with 2 cards this week. Im just saving so no rush but Im far from scamming with my 1-4 a month. Seems like something has changed though previous reviews i have never had to wait the full 5 days but the first i redeemed on 5/20 so tomorrow will be the 5th day for that one
Since the posting here is what I experienced:
I could redeem 8 cards, but the 9th one would trigger a review. The review was typically 2-3 days tops. Then my card in review would be approved and I could redeem 8 more and once again trigger a review on the 9th card.
This was pretty consistent and I went through this cycle 5 times.