3D Printing Access: Perspectives from Latin America

Hello everyone,

I’m reaching out from Argentina with something I’ve been contemplating for quite some time, though I’ve hesitated to share it for fear of it being perceived as too bold. First and foremost, I want to clarify that I have firsthand experience operating a Bambu Lab X1 Combo, and I’m well-acquainted with its capabilities. In fact, I’m genuinely fascinated by the machine and the innovative concept it embodies. I deeply admire the brand for its remarkable achievement in delivering high-quality products at exceptionally reasonable prices, establishing itself as an incredible brand in a remarkably short period of time. With that said, I’d like to emphasize that my comments are intended to be constructive and not in any way meant to offend Bambu Lab or anyone else within the community.

From my perspective, one aspect where Prusa truly stands out is in its sales strategy. They conduct direct sales worldwide through their portal and partner with reputable shipping companies like UPS, FEDEX, or DHL, which, despite their costs, manage to deliver with relative ease in most Latin American countries.

On a personal level, I strongly oppose resellers. They act as unnecessary middlemen who often profit excessively from the efforts of others, offering no added value, support, or warranty services in return. For example, here in Argentina, the Bambu Lab A1 Mini is being sold for well over 1200 USD at the current exchange rate, which seems excessively high considering the printer is priced at 400 USD on the official Bambu portal (not to mention the more expensive models like the P1S or X1 Combo). There’s simply no justification for such a significant price difference, especially considering there are no shipping or tax costs to account for. This pricing disparity can make it impossible for many of us on a limited budget to afford a printer, which is deeply frustrating.

It’s disheartening to see that Latin America and other regions aren’t considered a priority for Bambu. While we may not represent the largest market, I firmly believe that collectively, we could offer significant potential for growth and expansion for the brand.

I’m puzzled as to why Bambu Lab continues to support these intermediary systems instead of opting for a direct sales approach that would ultimately benefit end consumers, eliminate unnecessary middlemen, and provide more individuals with access to their exceptional products without tarnishing their sterling brand reputation.

Although I understand that purchasing through the official portal isn’t the only option, it would be incredibly beneficial to have an official store presence on platforms like Aliexpress, Banggood, Amazon, or others. This would make their products more accessible to customers from various regions, not just those listed on the official website.

While I freely admit that I lack expertise in international business, shipping logistics, and the intricacies of cross-border transactions, I felt compelled to share my thoughts. I sincerely hope they’re taken into consideration and that efforts are made to include us in a fair and equitable manner.

On a related note, I’m curious whether it’s possible to acquire a printer or other products through the Maker World points exchange system while residing in Argentina. I’m quite fond of the system and have accumulated some points. It would be fantastic to be able to participate in this program as well, though it appears that those of us in Latin America are currently excluded.

Thank you for taking the time to read my message, and I’m hopeful that it sparks an open and constructive dialogue. Most importantly, I hope it resonates with the team at Bambu Lab and prompts meaningful consideration of these issues.

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Although I’m disappointed this post hasn’t received any feedback so far, I want to take this chance to note that I’m glad to see Grupo Senz is no longer listed as an authorized reseller. Their pricing seemed more like robbery than fair sales. I assume Bambu Lab has taken steps to address this issue.

Hopefully, Proyecto Color will be more reasonable with their prices moving forward. It’s crucial for consumers to have access to fair pricing in Latin America.

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I personally can’t say much. I’m just a dude in Portland, Oregon, doing Portland things.

I’m sorry though; that situation does sound like it sucks. I’ve read a few times where people talk about situations like this, where they can’t get the product directly in their country. I can understand to some extent. One of the products I like I have to import, and it can be difficult to find.

I agree with this, even here in America. I’m not sure how that is dealt with internationally though? I mean having a company like Amazon sell your product globally. I hope at some point they consider partnering with other big distributors like that though. I think sometimes though that they mostly sell directly because of profit margins.

If they don’t ship directly to you already, probably not. You might have to coordinate with someone from another country, in that case.

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On the same thought line, you should check on BL website for the nearest authorized resellers in your region. If none is available, then you may consider Josh’s recommendation for relying on a third-party from a BL covered region; however, you should consider your options carefully as on top of the charged price you’ll have to add shipping, import/export customs fees and local/national taxes, which may make the total cost quite unpalatable.

Yes, I understand, and you’re absolutely right. I acknowledge that individuals in the United States or Europe may have easier access to certain things, and as such, these types of publications may lack relevance for users in those regions.

It’s highly likely that you’re correct on this point, and I concur that the explanation is closely tied to a decrease in profit margins. I presume that, comparatively speaking, we represent a very small market. I can imagine that for every printer sold in Argentina, there are 100 sold in the USA. Nevertheless, I hold the belief that Latin America as a whole, as a market, must be larger than that of Australia or Canada, making it potentially more appealing to target as customers. Just to be clear, I want to emphasize that my comment is not intended to cast any negative connotations towards either of these two countries or their inhabitants; I simply use them as a qualitative comparison based on the size of their potential markets.

I greatly appreciate you taking the time to read and share your thoughts, and I also want to extend my sincere thanks for the recommendation; it’s a fantastic idea. I’ll reach out to a friend living in Florida to see if they can assist me.

Furthermore, I recognize that I should have explicitly indicated the intended audience for this publication. Initially, it is directed (though not exclusively) towards individuals residing on this side of the continent—potential customers who are currently overlooked. Frankly, I had hoped for more support from those of us not included in Bambu Lab’s list of regions for direct sales. I had anticipated generating more buzz to garner attention. However, it appears that the indifference from our nationality may be contributing to the current situation.

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Yes, there are resellers in the country; however, prices tend to be significantly inflated. For instance, I currently require the linear bearings for the MK3S+ which Prusa sells for $1.89 USD each, yet the Prusa reseller in Argentina sells 1 unit for literally $34 USD at the exchange rate… There’s no justification for such a steep price difference; it’s almost 18 times more expensive. Therefore, I compile a shortlist of components and make the effort to purchase from Prusa, which ships for around 35-40 USD.

In response to your point, taxes do indeed tend to be relatively high. Nevertheless, if shipping costs are reasonable, it’s preferable to purchase directly from the manufacturer rather than through a reseller.

A few years ago, I bought a couple of printers through AliExpress. While the cost of printers is often very competitive, shipping can prove to be prohibitively expensive, especially with carriers like DHL, FEDEX, or UPS (the only ones that reliably deliver packages to Argentina). However, occasionally, one may come across a shipping option at a surprisingly reasonable cost.

I’ll use Prusa as a benchmark because they seem to offer the best direct sales service—swift and reasonably priced. Taking the MK4 kit as an example, shipping to Argentina via UPS costs $93.92 USD (5-6 days), which I find quite competitive. If Bambu could offer a similar service, I believe I would never resort to buying from a reseller.

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I work for a large international logistics company. I’ll ask around and see if I can learn anything. I’m curious how resellers can get away with inflating their prices so much. I don’t doubt they are greedy, but I also wonder what the overall volume of goods transported from China to Latin America looks like.

The average freight load/availability between manufacturing and consumer countries will significantly impact the cost of shipping. North America is likely the actual middleman in this situation because it is the closest destination and where the most active shipping lanes operate. From there, I suspect (though may indeed be wrong) that air transport moves goods (like 3d printers anyway) from North America to Latin America. This is flexible and fast but also expensive.

The ideal solution would be for Bambu to ship directly to Latin America. However, ships typically want to be at capacity for the trip to be worthwhile. Leaving port with less than a full load isn’t ideal, which will increase the cost, the delivery time (waiting for a full load), or both. So I’m saying that this almost certainly goes beyond Bambu or even the technology sector alone - there needs to be an increase in shipping across the board to lower the costs.

I commiserate with your situation and hope the people of Latin America will be heard. Your post was thoughtful, well-written, and courteous; I salute you for your effort and intelligent discourse.

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Personally, I’d order directly from the manufacturer’s site, and I’d go for, i don’t know, DHL or a similar carrier service (I suppose you have DHL or alike in Argentina) that would definitely cut the shipping costs down to a way more reasonable figure, even if you’d add custom fees and national taxes. I suppose that even the shipping duration would be lower. I base my assumption on the fact that DHL does have enough customers in Argentina to fill in a container or two, or could ship smaller size and weight packages via air carriers.

Thank you so much for your kind words and for taking the time to explain the situation. I wasn’t aware of the complexities you described, and your insights help me better understand the potential causes of this issue.

It’s interesting to learn about the logistics challenges and how they impact shipping costs, especially the role of North America as a middleman. The point you make about the need for increased shipping across the board to reduce costs makes a lot of sense. It also clarifies why companies like Bambu may face difficulties shipping directly to Latin America.

I appreciate your willingness to look into this further, and I’m grateful for the support and empathy you’ve shown. Your perspective is invaluable, and it sheds light on aspects I hadn’t considered before.

Thanks again for your thoughtful and informative response.

I actually considered that option and did some research on my own. I used the shipping cost calculators on both DHL and FedEx’s websites, using the technical information provided by Bambu, including dimensions and weight. Unfortunately, the estimated shipping cost turned out to be extremely high—higher than the price of the printer itself.

My initial plan was similar to what you suggested: to purchase directly from Bambu Lab USA and then use a carrier like DHL or FedEx to handle the shipping to Argentina. However, given the prohibitive costs, I had to abandon that idea. I suppose that only Bambu Lab might be able to negotiate competitive shipping rates through volume-based agreements with DHL, FedEx, UPS, or other shipping companies.

It seems that despite their global reach, these shipping companies might still struggle to offer reasonable rates for individual shipments of this size to Latin America.

I appreciate your input on this matter, as it aligns with the approach I had in mind. Thanks again for your thoughts and for taking the time to discuss this with me. Your insights are greatly appreciated!

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