UPDATE: My reseller told me to just take out the nozzle and put it back in. And bambu support asked me to check if my filament was really 1.75mm or not. which it was
somehow this has almost fixed the problem. it no longer makes this sound for my other pla rolls. but randomly occasionally it makes a softer thud sound.
Putting the rolls on the ams was recommended by bambulab. ( instead of me feeding it through my creality space pi plus./ im not sure if this helped or not but my filament is no longer in the dryer.