A1 Freezing mid Print

[Neiljt]

Printer Stops in the middle of the print

We have recently received several reports of printers experiencing black screen / restarts during printing. After thorough analysis, we have identified that the issue stems from a recent auto-update to our cloud service’s certificate, which leads to possible printer reboots. A certificate is a security measure that allows for encrypted SSL communication between the Cloud Servers and the 3D Printer. Similar certificates are used for websites, to provide a secure encrypted connection between the …