Hi
I have gone for the heat wd repair and voucher offer
Has anyone heard anymore on when the parts will be coming ?
Also has anyone had the voucher yet ? As I have not
As of now they are supposed to start shipping in early April. Bambu will contact us through support ticket and we will get the voucher when they ship the replacement bed.
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There was a post on Reddit to say they had starting shipping new beds to the local warehouses. Once there they will start sending them out in order of received support tickets.
I would expect the first ones will be delivered from April 1st, but some may get them late next week.
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Actually, the statement is as follows:
We would like to let our customers know that our new and improved A1 heatbed is under production and will be shipped by air towards our global warehouses by the end of the month, according to schedule.
They have not started shipping to their warehouses yet, according to the above.
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My point was the end of the month is like 4 days away.
did you miss the part where they said it would be shipped to their global warehouse by then… we are all waiting you had the option to return it or wait it out
Global warehouses, that’s where they ship to customers from. If they don’t mean that they need to be more clear.
It’s doesn’t matter, it will be relatively soon regardless.
Soon™
It’s first come, first serve, too. I got my dad an A1 and we submitted the ticket for the bed a few weeks after, and so I think even with the end of the month so close, there’s still gonna be a wait for some.
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