Hi All,
I purchased an A1 combo directly from Bambulab Europe.
I was delivered Tuesday and tried it out the same evening.
This is what happened.
Setup was easy, buit quality of this thing is much better than my previous one.
I installed the latest firmware, no problem.
First print: the benchy, it started ok, after a few minutes it pushed the print from the bed and it gave an error “Nozzle temperature malfunction [220934]” so I started all over again, did a factory reset and tried to print the protection thing for the cable (I got an email about this issue). I started with the calibration startupsequense and immediately it went wrong, error Calibration failed. No matter what I try its stock at calibration failed, Did a factory reset again, same problem. So know I’m stuck with a dead A1. I know that sometimes stuff gets broken, I assume mine was an DOA but what’s most frustrating is there’s NO response from their support. I created a ticket with all the details they asked for, no response. What I want is either my money back or a working A1 combo. On the site they say that in order to get a refund or a replacement it must be send back within 14 day’s. If they take a week to answer a simple mail that it might be difficult to send it back within 14 day’s. I’m totally not happy with this situation.