I have an A1 and of course I’m not using it, but wanted to swap my nozzle using the exciting latch and magnet system.
I slipped off the silicone, unlatched the clip with my finger and the nozzle came right out. I put my new nozzle in and the latch won’t close. It is fully seated. I tried with the original nozzle that had just come out and it won’t close on that one.
I shelved the unit as I had another that was working fine with a working latch. With the recall I want to get it back together to ship back, but the latch is bugging me. No amount of jiggling will get it to engage.
Sadly, support is too busy with the recall so I haven’t heard anything on my ticket in a few weeks.