Hello everyone,
I’m experiencing an issue with my 3D printer A1 after replacing the motherboard. Every time I start a print, it automatically stops around 80% of the process, detecting an issue. The nozzle starts hitting the printed piece, and the print is interrupted. The z-axis at a certain point lowers causing the nozzle to impact the piece.
Here’s what I’ve tried so far:
Changed the SD card (no result).
Sliced the model with OrcaSlicer, so I can rule out G-code issues.
I am currently in contact with support to try and resolve the problem, but I wanted to ask if anyone has had a similar experience or any suggestions on what might be causing this.
Thank you in advance for your help!
I close the post as it was solved by bambulab support, it was a firmware problem.
my A1 will print fine untill about 60% and then just freezes and the nozzle sits on the print. if i hit pause the extruder goes back to its corner but when i hit resume it just returns to the spot on the print and continues to sit. i have done factory reset and maintenanced the printer, also have tried different gcodes. i have contacted bambulab and am waiting for a response. I use my printer every day, so this is likely just a firmware update issue? and how do i fix this?