So my problems started today when the printer was saying the AMS slot 1 and 2 and 3 and 4 (all 4) filaments were tangled or stuck (trying all of them and same problem) I thought the AMS was at fault first but it wasn’t as I removed the AMS and run via the free standing single spool which you use if you do not have an AMS system. Same problem.
If I manually heat the nozzle to 250 and then extrude over 30 times using the touchscreen it is feeding fine. So the filament is feeding manually… but it seems the automation will not run the extrusion. Can you help me?
I have tried to clean the nozzle using my cleaning tool, that didn’t fix it, I then removed the 0.4mm nozzle and installed the 0.2mm nozzle I also ordered, same problem so it is not the nozzle being clogged.
I took the front of the head apart, and checked the yellow gear is going round which is it, I have removed and reinstalled the cutting tool to ensure it is cutting and it is fine. I have removed the 4 nozzle intake module at the top of the print head and cleaned it and reinstalled it, and still the same problem. I cannot get this fixed at all.
I set the hot end to 250 degrees manually and extruded the filament on its own and it is working fine doing it manually. But it seems when the printer is automating it it gives the error every time now which is “Failed to extrude the filament. This might be caused by clogged extruder or stuck filamant. Refer to the Assistant for a solution [1200-8007 110331]”
What could be the problem? I’ve only had the printer a few days. I feel really disappointed with this, I was excited to get into the world of 3D printing and now I’ve left with a printer that I have spent over 6 hrs today trying to resolve and wasted a load of filament trying to fix it. I have extruded a good few hundred grams of filament manually tryingt o get this working and have not been able to fix it. You can see in one of my photos I have mounted the seperate spool holder and not using the AMS to ensure its not the AMS causing the problems, and it is not.
Can I return the printer for a replacement? It is only 4 days since I took delivery for it from bambulabs UK site. (note the printer was fine the first 2 days of using it)
This is the error I’m getting.
But when I manually fed the filament in, and then set the hot end manually to 250 and just used the extruder insert button on the printer it shows its not clogged, and can take the filament etc. I don’t know what else to try?
