A1 stops printing but shows as complete

We just got our printer was working great then the last few days it just stops printing but says it’s successful. Any help would be most appreciated.

A little more info would be helpful. Type of printer to start off with and more details about the issue. From what you have said I would first try another SD card if you have a P or A series printer.

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Sorry about that, we have an A1

We’ve had our printer about a week and have had successful prints probably close to a dozen with no issues. However we’ve also had about 5-7 that stop printing at the end, they do not finish the last part of the print yet the device says print was successful. When this occurs the filament is also stringing off to the side. For instance, a small dragon stopped printing the top of the head and the horns.

Last night we tried again printed two small items all with same filament no issues, then the 3rd small item- an eel from the app did the same thing, it cut off the top of the fins and filament stringing.

We have primarily been printing using the app. We do have the original SD card in it, we have not tried that. We did turn off the time lapse camera as that was something we read as possible issue.

Which version of bhandy you using ? i had an update for mine recently

With timelapse use the smooth option with the prime tower enabled
Screenshot 2024-06-19 165453

My version of the app is the 2.12.0

Screenshot 2024-06-19 165848

Thank you. We did turn off the time- lapse before our last print and it did the same issue of printing most of the model, stating completed but then the filament is stringing

yes it failed , which usually means its moved and the printer continued until it finished

We’d had the time lapse completely off when we attempted the last, eel.

The A1 will continue to go through the motions of extruding and printing even though the object has moved or been displaced, until the print finishes or is stopped / cancelled

I get that, but we’ve not moved or stopped the print. We get an alert stating it’s finished successful and when we go in we’ve found it to be not complete. I can see previously the time lapse maybe being the issue but we completely turned it off and still had the issue- I’m unsure what would be moving/disrupting at that point.

We’ve seen mention of camera use at all last night we may have turned on the camera on so I’m wondering if that caused it.

I appreciate your help, we’re trying to resolve this with my son so your information has been useful.

this will give a succesful alert , because as far as the printer is concerned it has been successful and finished

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I’m having the same issue with files on the maker’s place. They will say that the job is complete, however they’re not. I am wasting so much filament and regretting buying this machine

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Ya mine will just stop moving but claim it’s still printing until the time runs out and be like “yay success” leaving a mess of drool from sitting in one spot while heated and a half finished print

I’ve had similar issues with my a1 and a1 mini. At first I had my mini in a side room of my car port and moved it inside to monitor. After that I stopped having the issue. I just recently started having the same problem with my a1 on the last 3 prints I’ve started. Print will make it about 15-20% without issue and then all of a sudden it just stops extruding the filament with no errors.

The two things I’ve seen elsewhere is a possible partial clog in the extruder, and the environment your printing in. Is the room the printer is in controlled by ac/heat?