About spare parts

For who have a lot of X1/X1C, I have a question. Excluding the nozzle and plates, which parts tend to break most easily?

I am travelling to US next week and I am goint to buy the many parts as I can. Its almost impossible to buy these itens here in Brazil from resellers. I like to keep it stored for quick maintenance.

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I would include especially those parts that take the most time to get.
Belts I am sure you could find in Brazil, probably the standard stepper motors too.
But other wear and tear parts that are unique to Bambu…

I would check if I can at least one complete gantry assembly and then some spare carbon rods and their sleeves.
You can then always quickly exchange a worn one while later fixing it with the extra spares.
Gives you more time to find out how to get new spares.
A complete head might be a great idea as well and for the same reasons.
I did not count how many of these push connectors there are but unless you can get them locally grab a small bag of 10 or 20.
Once those teflon tubes come loose in the connector they wear out quickly even if you replace the tube.
Electronics SHOULD NOT fail prematurely but mishaps or faults can happen any time.
If you can afford get the most vital boards but make sure that the AP board that requires pairing will be pre-registered with the support and your account.
That way it can be linked and activated quickly once you need to replace one.
Cutter and wiper related parts are consumables like most of our machine and if you need to your machine to produce it makes sense to have enough of those consumables.
A few spares for the AMS are a good idea as well, like a feeder assembly or two, internal hub and such.
But I am sure the high volume users here will have some more parts on their lists to consider…

If it is THAT hard to get spares in Brazil:
Why not try to work a deal with Bambu while over there to become a little but authorised reseller in Brazil ? :wink:

There is, in my calculations, 3 or 4 autorized resellers of bambulab here in Brazil since 2023. But they are Brazilians, they are stupid. They bring 10 nozzles, 5 plates and another screw or other for every 100 printers that they sell.

One of my AMS damaged in March, I called the garantee, and it took the incredible time of 3 months to get repaired because they didn’t have the part. Last year we need to change the cooler, it took almost one month to get a new one. In this last case I already have a new one because my sister bought for me in a trip that she made to Vegas.

Live here is hard.
If it’s not the government charging you 92% import tax, it’s the reseller doing something stupid. Yes, our import tax is 92%, and it’s no joke. For me, who has been working with this 3d printing for 10 years, having spare parts is very important.

Another curious case about here. Recently, people in Brazil are having serious problems with BYD (Chinese) electric cars, due to the same problem. Importers only sell the cars and â– â– â– â–  you later if there is a problem. A friend of mine who had his car wrecked has been waiting for parts for 6 months.

For me, I would run away from this place, maybe Europe or America. Who knows, maybe in the next few years lol.

Anyways, thank you for informations!!!

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Sorry to hear that, I was not aware of this insane import tax.
But I am well aware of BRICS and how the membership countries do business with each other.
You said your resellers are stupid and I have to agree !

Brasil and China are BRICS founding nations, together with Russia and India.
Means there is in no import tax in Brasil for products coming from those other BRICS countries.
Unless Brazil is opting out and those taxes are recent.
As far as I am aware the import taxes only affect non-BRICS countries.

Either way it seems like another failure for Bambu.
You can’t promote your products in a country you are unable to provide spares to.
The taxes are a different issues and for replacement parts under warranty they should not be applied, greed is everything these days I guess.
I have similar issues with Bambu and other companies - they are only too happy to sell you their new stuff but after that you literally drop into the dark ages.

This is true about MERCOSUL (countries about south america, like Argentina or Paraguay, but nothing about BRICS. There are some people that buy things from other places and send to Paraguay, and then transfer to Brazil without taxes. This is tecnique to bypass customs here.

BRICS nowadays is only a group of “axis of evil”, there is nothing more than that lol

For us, to buy a X1Carbon, it coasts 16,000 BRL. This is a year of minimum wage for a common worker. For me, the last two machines, I had to ask for financing from the bank, because the bambu machines cost more than my Chevrolet (a little old, but ok) . This country that I live, is more comunist than China.

Makes one wonder where all this tax money disappears to…

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