About the Announcements category

Announcements
1

Section dedicated to announcements and updates coming from Bambu Lab about new products, changes, and improvements. This is the place to check the newest information about our work.

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Hi so I just bought a Bambu lab P1S printer (with AMS attachment) and I tried to print something, but my filament wouldn’t stick to the bed and the nozzle just dragged it around the printer. Keep in mind this printer is brand new. What should I do.

Also, could someone help me with customer support, Bambu lab failed to send me my stock filament cartridge. I got the one with 4 stock filaments and they did not send the black filament. The black filament was missing from the box.

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I have the same issue. Is there any sollution idea?

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Are there instructions on how to get access to create new posts? I’m guessing I need to comment somewhere so it thinks I’m not a bot?

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I wish the user activation system was better.
Since it’s the same account for the main store + slicer cloud printing, there ought to be enough information to pre-verify that I’m not a bot.
A newly created account doesn’t actually mean I’m unknowledgeable either. I’m only creating one now that I want to post something. I can read and search just fine without logging in.

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This is my exact issue, I purchased a printer with this account, am logged into the software with this profile, need community help and am Stuck at level 0. Ridiculous.

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My Bambu Studios crashes now after the latest update when I try to watch the live feed. Never happened before this.

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try just heating up the nozzle like 220 for pla then push some filament through. if it comes out smooth, clean your bed. how far off from your bed when printing is your nozzle ?

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Hello, trying to post a topic but have to jump through the hoops to do it. Hoop one cleared.

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Wrong hoop. Posting in other topics will not raise your trust level to allow starting a new topic.

See Understanding Discourse Trust Levels

TLDR version: Spend 10 minutes or more reading at least 30 posts in five topics to raise your Trust Level to Basic.

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How to move the plate to the bottom when I’m done printing?
Sorry if I write here, but I can’t find a way to open a post.

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If you had bothered to read even just the one post above yours you would know why you cannot yet start a new topic.

The bed should automatically move down far enough to remove the plate when the print is complete. Use the controls on the Device tab of Studio or Handy to move the bed further. Or tell us what printer you are using so we know what controls are available on the printer.

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Hello @lkraus,

I don’t want to lower the plate with manual commands from the monitor or app, but I would like the printer to do it automatically, when it has finished printing… Is this possible?

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same issue here. any ideas yet?

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Hello, I think you can try to clean the print board or use printer glue to solve the problem.

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Hello,

just posting here so that I am allowed to create a new thread.

Best regards

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Why do you think that making random posts will help?

See Understanding Discourse Trust Levels

TLDR version: Spend 10 minutes or more reading at least 30 posts in five topics to raise your Trust Level to Basic, which allows starting new topics and posting pictures.

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So are we getting a new printer soon or no?

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The most common issue that causes this to happen is when the bed is dirty/oily. Make sure to clean the build plate with soapy water and don’t touch it with your bare hands after. Then wipe it clean with some isopropyl alcohol. the isopropyl is less necessary than the soapy water imo, so if you dont have any the soapy water should be sufficient.

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