About the Troubleshooting category

Hi all,
I just bought an XIC 2 days ago and had printed few parts without fail until today.
Somehow the print head moved out of its path. Tried reprint 3x but all failed due to same issue but at different layer height, roughly close to an hour print. And it always extrude to the right side along X-axis. I also have video of it. Below are some images for your reference. Hope someone can help me here.

THanks ,
Johan



I had this same issue. Looked to be melted filament between the nozzle and the silicon cover.

Hi all hope i am doing this right.
My filament sensor is registering filament when there is none. when I take it out but still wired it shows clear but as soon as I put it back in place it starts to register filament again. Will not load new filament.
Anyone else have this problem this is my second sensor really don’t want to have to buy a third.
TIA

I’m on firmware version 1.06.01.00 and have tried updating like 100 times and cannot get it to work. how do i get unstuck from this firmware? I have used the app, used the screen, used the interface on the slicer, nothing will work. it always gives me update failed error. PLEASE HELP ME

I’m trying to figure this out as well…

Print Quality Issue - X1-carbon, AMS, PLA Basic/Matte:
I sometimes get poor/unusable prints from one section of my bed, the left rear section. The lines are rough and sometimes broken. There can also be bed-adhesion issues in that corner. Is this a bed issue (heater) or a filament feed issue?

I tried to include pictures here, but the system would not allow it.