Accept or Reject if box shows distressed

Bambu Lab X1 Series
1

Hi all,
Awaiting delivery… After seeing a few damaged X1 upon unboxing, and slow response from support, I am wondering if I should still accept the package if the box is damage or just reject it outright.

What are your thoughts?

Thanks

2

That’s entirely your call

When my X1C combo arrived the box and printer were in perfect condition

If FedEx dropped off a damaged box I would likely have left the box unopened and sent it back for a replacement

The way I see it is if you’ve waited this long waiting for an undamaged assembly it’s best to not take any chances

3

Thanks Jrock for your insight.

4

I personally would accept the package if the damage to the box is only minor, but if there was some heavy crushing damage, I might simply deny accepting the box and have it returned. But my box arrived pretty much unscarred here

5

Well said Thrawn. I will inspect the box carefully.
From the unboxing video I have seen, the printer is protected on the top and bottom. It would be nice to have those light styrofoam all around the printer.

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