Yes and, at the time, we were told to expect full repair by the end of March and it is now almost the end of MAY. I don’t understand the point of your question as having had the option to return it three months ago is meaningless: Bambu have not lived up to the timeframe that they gave us and have gone completely unresponsive. It’s not the customer’s problem that Bambu is understaffed. It’s not the customer’s problem that Bambu did not investigate the legal side of the repair question.
PS: it is a slap in the face that Bambu is now selling new A1 printers while they are unable to inform customers who have not received a new bed when their printer will be useful to them again. Absolutely disgusting.