After SW Update (01.08.03.00) - Printer "Unknown Error"

[Kahzia]

Printer: X1C (from 06/2024)
SW Version after Update: 01.08.03.00

Hey there,

After BambuStudio told me a new SW for the X1 was available (01.08.03.00 Beta), I flashed it to the X1 over BambuStudio.
After the update was finished, the Printer showed an Error:

‘Unknown Error:
05000500-00010007-052919’

The printer is also not usable anymore, you can’t home or print something.

Has someone else this error or can give me a hint?
Cause I am not able to find any information in the Troubleshooting Error Code List from Bambu.

On Off is no option here, is there a way to downgrade officially?

[Mrburns]

Looking at this article suggests that need to contact Bambu for guidance

Assessment of Bambu's new Authentication Firmware

I believe the following analysis on the impact and consequences of Bambu’s newly adopted Authentication Firmware, on its existing (and future) X1C (and by extrapolation the P1 and A1) users, needs a distinct topic on its own. Due to the limitations imposed by the forum on the number of minimum and maximum characters in a post, I had to split this post into several (per sections) to allow for adequate reading. Feel free to go over the entire analysis (link provided at the end), review, assess an…

[Katala]

The same with 05000500-00010007-110419

Printer is not usable.

Thx you

[Mrburns]

Does meeting this criteria still result in an error ?

[Kahzia]

problem was fixed with the new beta from Bambustudio. (1.10.2)

to receive the beta u have to download it manually from GitHub

Releases · bambulab/BambuStudio

Strange that the whole printer is not usable anymore when you don’t have the newest beta from bambustudio.
I would mind, that the printer is a standalone device…
Cause u are able to flash the SW from the printer itself without using any slicer… so for people who are not using a bambustudio or something like that is this a problem i guess…anyway error is gone for now, but I keep the ticket open to get an answer from bambu support for this topic.

[JonRaymond]

Have you tried using the Handy app to downgrade the firmware?