AMS 2 Pro Feeder Motor Not Grabbing Filament

Hey guys, long time listener, first time caller (lol)…like the title says. I power up the unit everything flashes and I try to load slot 4 and the motor will not grab the filament. When it first happened I got the usual “Filament jam, most likely busted filament in tube” So I dissassembled the whole thing and verified nothing in tubes. I can manually feed the filament all the way to the nozzle so I know the path is clear.

I have a second AMS 2 Pro that I am using now so I know it has to be in the original AMS 2 Pro. So I am inclined to believe it is in the feeder motor.

Thoughts?

i have the same problem with 3 of my ams pro2. some port dont feed any more. i did order the front motor kit and the feeder part. one so i can take one out and take it apart to review the inside.

https://us.store.bambulab.com/products/ams-feeding-funnel

https://us.store.bambulab.com/products/ams-2-pro-feeder-unit

I submitted a ticket and so far they are answering me. I think they think it’s the hub at the bottom of the unit. Waiting on a answer.