AMS 2 Pro Feeding issue

Bambu Lab AMS AMS 2 Pro
1

(FYI MY ISSUE NEVER REACHES EXTRUDER OR HUB / OR FILAMENT BUFFER)
When trying to use my new AMS 2 Pro, any of the filament will load and travel towards HUB, then retracts. It never makes it to the hub. It does this 4-5 times then gives me and error [0701-8006 094811] Unable to feed filament into the extruder…

However it is not even reaching the AMS HUB. Any of the filament does this in either slot. I have even tried loading manually from the X1 screen. Any position spools about 24" ~600mm of filament and retracts.

Any ideas? I have a help ticket in, but not sure when they will get back to me.

I have an original AMS that works fine. Even swapped which one was first, same thing.

2

Looks a lot like AMS 2 Pro - Issues with loading filament into Extruder

1 Like
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As @Mac3D mentioned we have an active thread for this and I’m hoping if we relate all our tickets together that perhaps support will take notice.

My ticket number is US250408211001 and we also have US250410692001 if you’d like to relate those to your ticket and mention the thread we have open

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Thanks guys. I saw this but figured it was different since mine never makes it thru the HUB. I will add yours to my ticket. Here is my ticket number : US250410781001