I have this issue with more or less each and every brand, it is just a gamble how nicely the rolls are winded up…
These things, depicted in link, stick straight in to the filament in the rolls. Yes in to the very space where the filament is supposed to occupy;
Since the rolls sticks in to the filament on the roll the rolls cannot seat properly and the first stage feeder bites in to the filament and the rolls cannot move, they are locked up. When patiently moving the rolls an inch at a time by power of your own hands it will gradually prone to stick less along with the filament being unwounded giving the first stage feeder free space. It mostly only takes 30-60 mins but it gets tedious when it is something that should not be an issue.
It is quite self evident that the first stage feeders should not stick inside the radius of the roll. And anything of that sort is a no brainer…
Undesputably a design flaw
Which is really surprising, almost everything around BambuLabs X1CC printers are amazingly well designed. I gather that software development will always carry bugs between versions (Right now I have a lot of issues I never seen before with PetG that clearly is due to latest firmware/studio since both printers started exhibiting same failures at the same time. Nose build ups, heat bed warning messages, suddenly I have feeder failures on both even after changing E V E R Y T H I N G with the spare parts I stock for brand news and both subscribe to perfectly the same failures to withdraw filament asf Come on, both at the same time, yeah firmware for sure.)
But as far as hardware goes it is really surprising how tight and great these things work and hold up. Got no#1 back in Jan/Feb’ish? I dunno exact mileage but I presume a couple of thousand hrs and prints like a champ!
So how could they miss seing with the naked eye that the first stage feeders poke straight in to the center of the filament rolls that can only fit if they have an inch of clearance and are not full rolls?!? Great minds missing something so obvious? I’m actually quite curious what happened here and what the great engineers have to share about what happened here?
But nope, all brands does this, and do so in both AMS’s
(New one is much worse since it complains the motors are overstrained even on rolls that I cant feel have little or any resistance at all. So it triples up on the need of rolling each and every roll by hand…)
Do you not have this issue at all mate? You seem to roll with the same rolls I do so I am quite flabbergasted on this side of the screen right now 
Have you done the Hydra-mod and if so did it solve this issue or did you never experience it at all from start?
Look very much forward to your replies here