AMS has failed flashing red lights

Hi, I have four flashing red lights according to the wiki its:

Error status. The slot failed to load or unload the filament. The filament is detected by both the feeder and the filament Hub. The filament is outside the AMS

Unfortunately that’s as clear as mud. The AMS is not detected by the A1

Any way to fix this?

AMS lite can not be detected by the printer | Bambu Lab Wiki

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It’s great Bambi provide this level of detail but I purchased one for ease of use. Diagnosing electrics was not in that remit.

There is no filament in the ams at the moment so the error is as clear as mud.

I have tried to fill out a technical ticket. What a mess it’s almost like they want to make it as hard as possible.

FWIW if I load filament it gets pulled into each slot just fine.