AMS suddenly goes out during printing

Hello everyone,

I purchased a Bambu Lab X1 Carbon with an AMS module a few days ago. Unfortunately, I’ve been experiencing some issues since then: After about 5 prints or a longer printing duration, the AMS stops working. Neither the software nor the printer itself recognize the AMS, and the LED lights suddenly turn red and start blinking.

I’m a bit puzzled and wondering what could be causing this problem and how I can resolve it. Has anyone else experienced similar issues or does anyone know what to do in this situation? I would greatly appreciate your help and any tips you can provide.

Thank you in advance!

Try adjust the hub at the back of the printer. Pull and push it. Or change the ptfe tube

Thank you for the prompt response. Unfortunately, that didnt help.