AMS2: black buttons on hub?

Bambu Lab AMS AMS 2 Pro
1

Hi all, I’m having an issue where the AMS2 thinks there is some filament stuck somewhere (perhaps correctly so).

The troubleshooting leads me to this page:

Step 1 is “remove the tubes” by pressing on the black buttons. The problem is though: my AMS2 doesn’t have anything that looks like a black button, and in the photo the guy’s finger is in the way so I can’t see what he’s pressing on.

On this related page, it says “push down on the black gasket”. Same photo, so I can’t see what’s being pressed on (and I’ve pressed on pretty much everything on the hub in that general area), so I have no clue what to do here. I don’t want to press on anything to hard in case I break something.

Any tips? Am I being clueless here, or is the documentation faulty?

Cheers,

Chris

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Press down on the little ring in the direction of the red arrow. This will release the tubing.

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Many thanks Dana, that seemed to do it.
For the tube that I was trying to remove, it had to be pushed with quite a bit of force (perhaps because there was filament caught in there). The other ones were a lot easier.

Thanks again,

Chris

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