Calling DPD and talking to their drivers in person show that they are not “full” of work. Not yet. Also after calling them, they gave me the information that they didn’t get authorization to pick it up yet and if they take long, then it will be hard to deliver that order before Christmas.
Also, not me but somone close to the warehouse, confirms that is pretty quiet around there.
Edit 9/12: Since we can´t answer anymore i´ll add the update. Called DPD again today. They still don´t have any package. It´s only a digital order from Bambu, in their warehouse, that probably has no stock. Bambu also keeps stating in the store that the leading time is the same, about 3 days. Also everything in stock, at least in EU Store. Making another new order says that everything will be delivered as normal, with stock available when clearly there isn’t. It´s misleading and anti EU consumer rights and should be treated as such. Tickets are responded with " blah blah blah 1 to 7 days from now" everytime. Everytime they answer, they add another 7 days, if you get lucky and get a response.
Update 10/12/2024:
Finally got another response from DPD. Going from department to department until they found the digital order. No package was delivered to DPD from Bambu, at least any of mine. The tracking number exists only as a placeholder. Bambu keeps blaming the Black Friday sales (yet having another sale?!) and the delivery companies, that until now, are operating really nice and not as stressful as last year. This was told to me by a DHL employee also.
Another great thing that confirms they are lying. DPD came with a delivery for me. Something i ordered 4 days ago, before the weekend. I asked if the driver could answer some questions and even tipped him for his time. He showed me the back of his van so i could see the volume of packages, and said, and i quote: “those companies are always trying to blame us for everything. We are still delivering as normal, at least until middle of this month”.
Bambu store still shows stock in warehouse and deliveries in 3-4 days to EU.
Making a new order is still possible and is automatically fulfilled and then goes into the same state as everyone else. Tracking number given and it sits there.
Had to ask friends to order something so i could test my theory. I paid them and they ordered. Right away order is “Fulfilled” and given a tracking number.
Also, orders are still being sent randomly and not in order of arrival. This is not because of the Black Friday Sale. This is not because of Christmas time. This is because they sold more than they had, as these companies always do.
Truspilot seems very active also, people are wrecking the company image, sadly.